Customer Care Specialist

1 month ago


Louisville, United States Serenity Healthcare, LLC Full time
Customer Care Specialist
Onsite - Superior, CO

Learn how healthcare should be delivered - help people - build a career - no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Customer Care Specialist for our Superior, CO office. Your primary responsibility will be helping patients heal using TMS treatment.
Trigger Warning:Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

Benefits
  • Accelerated healthcare career growth - rapid advancement opportunities
  • Insurance benefits (Medical, Dental, Vision) and 401K
  • 20 days off annually (10 PTO days and 10 Holidays)
  • Employee access to Serenity's treatment options
Responsibilities
  • Be the face of Serenity Healthcare
  • One on one coaching and commitment to patients during treatment
  • Graduate Serenity's paid TMS training program
  • Own outcomes of patient treatment
Qualifications
  • High School Diploma/ GED.
  • Strong customer service mindset.
  • Three years' work experience in customer service required
  • Excellent verbal and written communication, and basic math skills.
  • Well-versed in de-escalation skills and ability to connect with individuals.
About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Learn More About Us
  • About Serenity Healthcare
  • Serenity's Provided Services
  • Meet our Patients

In accordance with Colorado's Equal Pay for Equal Work Act this position pays $22 hourly.

  • Louisville, United States Customer Direct Full time

    **Virtual/Work-at-Home - Customer Care Agent (Louisville, KY)** **Department:** Ops-Hourly **Location:** Louisville, KY **Please note these jobs are only available in the States of Arkansas, Illinois, Kansas, Kentucky, Missouri and Tennessee** ****Full-Time Positions Available (CST) - Shifts available between 2 pm and Midnight (includes weekends)**** If you...


  • Louisville, United States Burkhart Enterprises Full time

    Next Start Date: November 18th Compensation: $20 an hour, plus monthly performance bonuses This is a hybrid position primarily based in Louisville, KY. Were committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. As a Customer...


  • Louisville, United States Computershare Full time

    Next Start Date:  November 18th Compensation: $20 an hour, plus monthly performance bonuses This is a hybrid position primarily based in Louisville, KY. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. As a...


  • Louisville, United States Computershare Full time

    Job DescriptionLocation: Hybrid - Louisville, KY Next Start Date: November 18th Compensation: $20 an hour, plus monthly performance bonuses This is a hybrid position primarily based in Louisville, KY. We're committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work...


  • Louisville, United States Computershare Full time

    Job DescriptionLocation: Hybrid - Louisville, KY Next Start Date: October 14th Compensation: $20 an hour, plus monthly performance bonuses This is a hybrid position primarily based in Louisville, KY. We're committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work...


  • Louisville, United States Computershare Full time

    Job DescriptionLocation: Hybrid - Louisville, KY Next Start Date: November 18th Compensation: $20 an hour, plus monthly performance bonuses This is a hybrid position primarily based in Louisville, KY. We're committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work...


  • Louisville, Kentucky, United States Serenity Healthcare, LLC Full time

    {"title": "Customer Care Specialist", "description": "About the RoleWe are seeking a Customer Care Specialist to join our team at Serenity Healthcare, LLC. As a key member of our staff, you will play a vital role in helping patients heal using our innovative TMS treatment approach.ResponsibilitiesBe the face of Serenity Healthcare, providing exceptional...


  • Louisville, United States Team Travel Source Full time

    * Customer Relations Specialist **Customer Relations Specialist** * Louisville, Kentucky * Millersville, Maryland * Customer Relations ****REPORTS TO: Customer Relations Manager**** ****HOURS: Full-time or part-time positions available**** ****PAY/SALARY: Determined by experience**** **General Job Overview:** The primary job of the Customer Relations...


  • Louisville, United States Randstad North America, Inc. Full time

    Are you looking for the next steps in your career? Take that first one by applying to be a Customer Operations Specialist. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this o Operations Specialist, Operations, Specialist, Customer, Manufacturing, Staffing


  • Louisville, United States J. Knipper and Company, Inc. Full time

    Customer relationships with sound knowledge of order processing and conflict resolution. Works in a. Answers and resolves customer inquiries within committed time frames. Establishes and maintains strong c team-structured environment to provide suppo Operations Specialist, Operations, Specialist, Customer Service, Manufacturing, Customer

  • Guest Care Specialist

    2 weeks ago


    Louisville, Kentucky, United States Ken Towery's Tire & Auto Care Full time

    Job DescriptionAt Ken Towery's Tire & Auto Care, we're seeking a highly motivated and customer-focused Guest Care Specialist to join our team. As a key member of our service team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our guests, and driving sales of automotive repair services and...


  • Louisville, Kentucky, United States Serenity Healthcare, LLC Full time

    About the RoleWe are seeking a highly motivated and compassionate Customer Care Specialist to join our team at Serenity Healthcare, LLC. As a key member of our care team, you will play a vital role in helping patients heal using our innovative TMS treatment approach.ResponsibilitiesProvide exceptional customer service and support to patients throughout their...


  • Louisville, Kentucky, United States Knipper HEALTH Full time

    Job Title: Customer Operations SpecialistAt Knipper HEALTH, we are seeking a highly skilled Customer Operations Specialist to join our team. As a key member of our customer-facing team, you will be responsible for managing orders, resolving customer inquiries, and providing exceptional customer service.Responsibilities:Manage orders from receipt to delivery,...

  • Renal Care Specialist

    1 month ago


    Louisville, Kentucky, United States Innovative Renal Care Full time

    Job SummaryWe are seeking a highly skilled Registered Dietitian to join our team at Innovative Renal Care. As a Renal Care Specialist, you will play a critical role in providing exceptional patient care and support.Key ResponsibilitiesConduct comprehensive patient assessments to identify nutritional needs and develop personalized care plans.Collaborate with...

  • Renal Care Specialist

    1 month ago


    Louisville, Kentucky, United States Innovative Renal Care Full time

    Job SummaryWe are seeking a highly skilled Registered Dietitian to join our team at Innovative Renal Care. As a Renal Care Specialist, you will play a critical role in providing exceptional patient care and support.Key ResponsibilitiesConduct comprehensive patient assessments to identify nutritional needs and develop personalized care plans.Collaborate with...

  • Travel Nurse RN

    3 weeks ago


    Louisville, Kentucky, United States Care Team Solutions Full time

    Job Title: Travel Nurse RN - Critical Care SpecialistCare Team Solutions is seeking a skilled Travel Nurse RN to join our team in a Critical Care Unit (CCU) role. As a critical care specialist, you will provide high-quality patient care in a fast-paced environment.Job Details:Specialty: Critical Care UnitDiscipline: Registered NurseDuration: 13 weeksShift:...


  • Louisville, Kentucky, United States Randstad Full time

    Job SummaryWe are seeking a highly skilled Customer Operations Specialist to join our team at Randstad. As a Customer Operations Specialist, you will be responsible for handling purchase orders from generation to submittal to the client, building purchase orders in the Order Management System, verifying customer information and pricing, and ensuring...


  • Louisville, Kentucky, United States Knitwell Group Full time

    About UsLane Bryant is a leading plus-size fashion brand that has been empowering women for over 120 years. Our mission is to provide high-quality clothing that makes women feel confident and beautiful. We believe in the power of fashion to transform lives and create a sense of community among our customers and associates.About the RoleWe are seeking a...


  • Louisville, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...


  • Louisville, Kentucky, United States Generation Tux Full time

    Customer Experience SpecialistGeneration Tux is seeking a highly skilled Customer Experience Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through various channels, including phone, email, and social media.Key Responsibilities:Take ownership of customer...