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Customer Service Operations Specialist

2 months ago


Louisville, Kentucky, United States Randstad Full time
Job Summary

We are seeking a highly skilled Customer Operations Specialist to join our team at Randstad. As a Customer Operations Specialist, you will be responsible for handling purchase orders from generation to submittal to the client, building purchase orders in the Order Management System, verifying customer information and pricing, and ensuring quantities are the same with the shipping system.

Key Responsibilities
  • Handle purchase orders from generation to submittal to the client
  • Build purchase orders in the Order Management System
  • Verify customer information and pricing
  • Ensure quantities are the same with the shipping system
  • Enter orders into the system
  • Act as a liaison between the customer and the company
  • Verify and reconcile financial information
  • Problem solve account and billing problems
Requirements
  • High School Diploma or GED
  • MS Office proficient
  • Experience handling order processing for a distribution company is a plus
  • Must have accounting experience in A/P, A/R, or billing
  • Experience working with purchase orders is helpful
Benefits

As a Customer Operations Specialist at Randstad, you will receive a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).