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Intake specialist

4 months ago

Daytona Beach, United States Randstad Full time

Are you a motivated individual with excellent communication skills and a passion for helping others? We are seeking an Intake Specialist to join our dynamic law office in Daytona Beach, FL. As the first point of contact for potential clients, you will play a crucial role in providing a positive experience and gathering essential information. This is an excellent opportunity to join a friendly team, receive full training, and enjoy competitive compensation with great benefits.

Position Overview: As an Intake Specialist, you will be responsible for reaching out to warm leads, engaging potential clients with empathy and professionalism, and gathering essential information to initiate the legal process. This is a fantastic opportunity for individuals who are computer proficient, reliable, and possess interpersonal skills.

Key Responsibilities:

  • Conducting outbound calls to warm leads
  • Gathering and recording accurate information from potential clients
  • Demonstrating empathy and professionalism in all interactions
  • Providing excellent customer service and ensuring a positive client experience
  • Collaborating with the legal team to facilitate the intake process
Qualifications:

  • Computer proficiency is essential
  • Communication and interpersonal skills
  • Empathetic and professional demeanor
  • Reliable and detail-oriented
  • Ability to work in a fast-paced environment
  • Full training provided; no prior legal experience required
How to Apply: To apply for this position, please email your resume and a brief cover letter explaining why you would be a good fit for the Intake Specialist role to Danielle Shendok at danielle.shendok@randstadusa.com. Please include "Intake Specialist Application" in the subject line.

Important Note: No phone calls, please. We appreciate your interest in this position, and qualified candidates will be contacted for further consideration.

Start Date: ASAP

Join our team and be a part of a welcoming environment where your skills and dedication make a meaningful impact on people's lives. We look forward to reviewing your application

salary: $16.5 - $17 per hour
shift: First
work hours: 8:30 AM - 5 PM
education: High School

Responsibilities

Key Responsibilities:

  • Conducting outbound calls to warm leads
  • Gathering and recording accurate information from potential clients
  • Demonstrating empathy and professionalism in all interactions
  • Providing excellent customer service and ensuring a positive client experience
  • Collaborating with the legal team to facilitate the intake process


Skills Legal Sales Computer Assoc
Qualifications Years of experience: 0 years Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.