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Strategic Account Manager

4 months ago


Burlingame, United States META Full time

We are seeking a highly analytical and organized individual to join our team as a Strategic Account Manager for the US region. In this role, the successful candidate will be responsible for devising and implementing a sales strategy at the customer level, aligned with the overall organizational goals. The candidate should possess strong analytical skills and the ability to communicate and collaborate effectively across internal cross-functional partners - including Category Management, Product Management, Business Development, Data Science, Channel Marketing, and Sales Operations. The position entails establishing and strengthening relationships with Meta 3P Retail partners in the US market to drive the Meta hardware vision. The ideal candidate should be customer-focused, driven to make Meta "our retail partner's best partner", and thrive in a fast-paced and team-oriented environment. This role requires candidate to be located in a Meta RL office a minimum of three days a week and remote for no more than two days per week. This role requires the ability to travel to meet key accounts face to face on a weekly basis.Strategic Account Manager ResponsibilitiesLead strategy and tactics for corresponding business objectivesDefine and manage an annual business plan with retailers for key activities to be carried out each quarter, clearly defined resource allocations and planned investments from retail partnerPartner with cross-functional peers in Marketing, Ops, and Finance to optimize merchandising, marketing investment, product detail pages, and overall consumer experienceOwn inventory planning with forecast management for retailers and distributors, ensuring forecast accuracy goals are met and risks and opportunities are identifiedLeveraging sales dashboards and data tools to share account insights while identifying trends that require attention and publishing a weekly sales reportManaging account day-to-day activities and developing Annual Strategy to achieve sales targetsMinimum QualificationsBA/BS in Business or Marketing-related field or similar work experience8+ years experience in Sales, Account Management or Business Development with accounts in Mass, Consumer Electronics, Club or Dotcom channelsKnowledge of Consumer Electronic market, industry trends, market conditions and competitive landscapeProven track record in delivery of sales quotas against business plansExperience managing workload within timeframesPreferred QualificationsExperience managing strategic business partnerships