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Event Manager

1 month ago

Tucson, United States Loews Hotels Full time

Event Manager Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses. Job Specific Responsibilities Receives convention files from Sales Department and reviews them for accuracy and thoroughness. Provides initial written communication with client once file is received; follows up with verbal communication one week later. Maintains written and verbal communication with clients regarding the management of their accounts. Assists the Director of Conference Management and Catering with menu development as needed. Maintains regular contact with clients to develop strong relationships. Outlines all details of convention events in the form of Banquet Event Orders and other reports to provide timely information to hotel departments regarding set-up, purchasing, and scheduling needs. Sends all Banquet Event Orders to clients for their review. Responsible for receiving rooming lists on time and monitoring reservation receipt and entry and group pickup. Prepares group resumes containing details of all reservation, billing, and Banquet Event Order information. Evaluates changes in guest needs, hotel guest mix, and industry trends to recommend appropriate product/service and operational changes to ensure guest and employee satisfaction, and to maintain market dominance and exceptional financial returns. Distributes Banquet Event Orders and group resumes to appropriate hotel departments to facilitate efficient purchasing, planning, and employee scheduling. Must meet specified monthly/annual booking goals established during the annual budgeting process. Prepares and sends thank you letters and Catering and Conference Management Evaluation Forms to assigned groups. Works on special projects as assigned by the Director of Conference Management and Catering. Attends all applicable hotel meetings: department, staff, food and beverage, sales, and Banquet Event Order. Assists in building strong relationships with other hotel departments, employees, and outside agencies and vendors. Other duties as assigned. #J-18808-Ljbffr