Events and Hospitality Specialist

1 week ago

Tucson, Arizona, United States Su Vida Services Inc Full time
About Us

At Su Vida Services Inc, we are more than just a healthcare provider; we are passionate advocates committed to enhancing the lives of our valued seniors. As a member of our team, you will embark on a rewarding journey where your expertise and compassion come together to positively influence the well-being of an underserved community and their families. Our comprehensive primary care program is designed to meet the physical, behavioral, social, and cultural needs of Medicare-eligible Hispanic seniors.

We celebrate diversity and inclusivity in a workplace that attracts, engages, values, rewards, and recognizes the unique needs and backgrounds of both our patients and our team. We believe that a rich tapestry of experiences, shared interests, and perspectives enhances the care we provide, making us a stronger, service-centered, and more compassionate healthcare family.

What Sets Us Apart

We are an empowered primary care, clinical operations, and support team dedicated to creating health equity through an exceptional clinical and consumer experience that improves the quality of life for the individuals, families, and communities we serve. Our primary care program is tailored to the culture, language, social, and overall well-being of the seniors we serve.

Our Approach

Core Values
  • Building Trust
  • Fostering Relationships
  • Creating Joy
  • Acting with Integrity
  • Continuous Improvement
  • Progressing Together
Position Overview

The Events and Hospitality Specialist will play a crucial role in implementing Su Vida's integrated healthcare model to enhance the provider-patient relationship and engagement by improving the quality of care through a hospitality-focused patient experience framework. This position is responsible for developing, coordinating, and executing onsite and external community events for current and prospective patients and their families.

This individual will also build relationships and collaborate with key local community organizations and stakeholders that impact underserved, Medicare-eligible Hispanic seniors.

Key Responsibilities

The Events and Hospitality Specialist will be instrumental in enhancing the patient experience and engagement through hospitality-driven events and programming at Su Vida. This role includes managing and coordinating onsite events that align with the principles of lifestyle medicine and overseeing the community room, calendar, and data tracking. Essential responsibilities include but are not limited to:
  • Assisting in the planning, coordination, and execution of various onsite events that promote the principles of lifestyle medicine, such as healthy eating, physical activity, stress management, social connectedness, and sleep improvement.
  • Helping to develop and implement a hospitality-focused patient experience framework for events and programs, ensuring a welcoming and inclusive atmosphere.
  • Collaborating with the clinical team to integrate and oversee educational materials and content related to lifestyle medicine into the development of onsite programming.
  • Managing the community room, including scheduling events, coordinating logistics, and ensuring a seamless experience for participants.
  • Maintaining the events calendar, tracking attendance, managing budgets, and collecting feedback to assess the effectiveness of events.
  • Establishing and nurturing relationships with patients to foster a sense of community and engagement.
  • Collaborating with external vendors and partners to enhance the quality and variety of events.
  • Assisting in the creation of innovative campaigns and marketing materials to promote lifestyle medicine events and classes.
  • Providing regular reports on event activities and outcomes to the Center Director and stakeholders.
Qualifications

Knowledge, Skills, and Abilities
  • 3+ years of relevant experience (e.g., high-level hospitality, event planning, community engagement/development, and marketing).
  • Bilingual (English and Spanish) required.
  • Exceptional organizational and interpersonal skills with a proven ability to build relationships in the community.
  • Experience in graphic design for conceptualizing, planning, and executing creative campaigns.
  • Proficiency in Microsoft Office applications including Word, Excel, and PowerPoint.
Education and Experience Requirements
  • High School Diploma or Equivalent Required.
  • Bachelor's degree from an accredited university in hospitality, nutrition, healthcare, or a related field.
Su Vida Services Inc is committed to providing equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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