Deputy Court Clerk/Civil Front Counter

4 weeks ago


Boise, United States Ada County Full time

Ada County is a great place to work We have more than 2000 employees dedicated to enhancing our community’s quality of life. Our Clerk's Office team is growing, and this is an excellent opportunity to be a part of taking this team to the next level. We offer a competitive benefits package which includes excellent medical, dental and vision insurance; generous vacation and sick leave accrual beginning as soon as you start; 11 paid holidays a year; participation in one of the Nation's best state retirement systems which includes 11.18% employer contribution; various savings plans including a deferred compensation 457(b) plan with up to 3% county match; 401K plan; paid parental leave; life insurance; wellness programs; ongoing training opportunities and career development. This generous Ada County Total Rewards package increases the base salary by approximately 40 percent. If you have ever voted, filed paperwork for a court case, picked up a marriage license or applied for a permit in Ada County, we have helped you. We do our best each and every day to make sure your experiences working with our office go as smoothly and efficiently as possible. It is our goal to provide the best service possible and we look forward to helping you. Required: Applicants must include an updated cover letter and resume with your application. POSITION GENERAL SUMMARY: Performs clerical and support functions related to the court system. Work is performed under well established guidelines set forth by Idaho Code and requires a high degree of accuracy and attention to detail. A Civil Front Counter Deputy Court Clerk will be trained in File and Serve, Odyssey and Customer Support. File and Serve Clerks are responsible for monitoring the online File and Serve database and processing confidential documents. Odyssey is a web-based computer system that manages our court cases. Civil Front Counter Clerks are responsible for working with the public and the legal community: scheduling hearings, processing new and consecutive filings, implementing court policies and procedures and assisting customers with questions and concerns. DISTINGUISHING FEATURES OF THE CLASS: A Deputy Court Clerk at the Civil Front Counter generally performs key clerical functions that are often recurring in nature. At times, however, a clerk will be tasked with more complex clerical tasks which will require the clerk to have a broad knowledge of an array of court case types in order to perform these more complex functions of the job. Acts as front-facing contact for public, assisting the public and the legal community, in-person and onsite, via phone, and/or email, with court related documents; Files paper documents over the counter; Collects fees over the counter; Processes all out of court cases; Operates office equipment; Creates legal forms, form letters, reports and similar materials; Sorts and stamps documents and files a wide variety of legal and judicial materials; Processes all types of cases and documents presented to court in File and Serve; Explains policies and procedures pursuant to requests of the public attorneys and other officials and departments; Creates case files, updates databases; Reviews documents presented for compliance to standards; Responds to correspondence; Balances receipts and cash incoming on a daily basis; Handles database management for specific areas of law; Sets hearing dates and maintains calendar; Maintains high level of confidentiality; Facilitates adherence to business operating hours and court schedules, including arriving punctually and on time for work. ADDITIONAL FUNCTIONS: May cross train in other areas to perform the work of others for vacations, illness, etc.; Performs related functions as required. MINIMUM REQUIREMENTS: Must have a high school diploma or equivalent; Knowledge of legal procedures documents and terminology (preferred); Skill in the operation of computers; Skill in time management, including the ability to be punctual and on-time; Ability to deal with difficult customers and remain calm in sensitive situations; Ability to understand and follow verbal and written directions; Ability to communicate verbally and in writing; Ability to maintain confidentiality; Ability to maintain harmonious working relationships with other employees and the public; Ability to handle money accurately and make proper change. WORKING CONDITIONS: Work is performed onsite at the Ada County Courthouse; May be required to lift or move up to 25 pounds; Work is performed primarily in an office environment and the employee in this class is subject to inside environmental conditions; Requires sufficient personal mobility and physical reflexes, to permit the employee to function in a general office environment and accomplish tasks. DISCLAIMER: To perform this job successfully, an individual must be able to perform the essential functions satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice. Ada County provides Veteran’s Preference for all County jobs except for those deemed “key positions” in accordance with Title 65, Chapter 5 of Idaho Code. #J-18808-Ljbffr


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