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Criminal Court Clerk and Customer Support Specialist

2 months ago

Boise, Idaho, United States Ada County, ID Full time
About the Role

We are seeking a highly organized and detail-oriented Deputy Court Clerk/Criminal Front Counter Representative to join our team at Ada County, ID. As a key member of our Clerk's Office, you will play a critical role in providing exceptional customer service and supporting the court system.

Key Responsibilities
  • Customer Service: Assist the public with court-related documents, provide information on court proceedings, and ensure that customers are aware of their rights.
  • Document Management: File paper documents, collect fees and fines, and process out-of-court cases.
  • Office Administration: Operate office equipment, create legal forms and reports, and maintain accurate records.
  • Database Management: Update databases, review documents for compliance, and respond to correspondence.
  • Financial Management: Balance receipts and cash, and handle database management for specific areas of law.
  • Calendar Management: Set hearing dates and maintain calendars.
Requirements
  • Education: High school diploma or equivalent.
  • Technical Skills: Proficiency in computer operations and ability to learn new software.
  • Communication Skills: Excellent verbal and written communication skills.
  • Interpersonal Skills: Ability to maintain harmonious working relationships with colleagues and the public.
  • Confidentiality: Ability to maintain confidentiality and handle sensitive information.
Work Environment

This is a full-time position with a competitive benefits package, including medical, dental, and vision insurance, retirement benefits, and paid leave. The ideal candidate will be able to work in a fast-paced office environment and provide exceptional customer service.