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Barista
4 weeks ago
About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company
Location Description:
At the Hilton Birmingham at UAB we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels representing all major brands. We are an Employer of Choicewe understand that the care of our team members is as important as the service we provide to our guests and the communities around us. Hilton Birmingham at UAB boasts 295 guest rooms, 14,892 sq ft of meeting space, an on-site F&B outlet and a bar If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the Hilton Birmingham at UAB with Pyramid Hotel Group can mean for you
Overview:
As a barista, you will play a crucial role in delivering exceptional coffee experiences to our customers, ensuring their satisfaction, and fostering a welcoming atmosphere.
Responsibilities:
- Prepare and serve a variety of coffee beverages, adhering to quality standards and customer preferences.
- Operate coffee-making equipment such as espresso machines and grinders, maintaining cleanliness and proper functionality.
- Maintain a clean and organized work area, including the coffee bar, brewing stations, and seating areas.
- Ensure product availability by restocking supplies and monitoring inventory levels.
- Collaborate effectively with team members to ensure efficient operations and a seamless customer experience.
- Uphold high standards of customer service, addressing customer inquiries, concerns, and complaints in a professional and timely manner.
- Stay updated on coffee industry trends, techniques, and new products, continuously improving knowledge and skills.
- Adhere to health and safety guidelines, including proper food handling and sanitation practices.
Requirements:
- Previous work experience as a barista or in a similar role is preferred.
- Demonstrated knowledge and passion for coffee, including espresso-based beverages and brewing methods.
- Ability to operate coffee-making equipment, such as espresso machines and grinders, with proficiency.
- Excellent customer service skills, with the ability to engage with customers in a friendly and professional manner.
- Strong attention to detail, ensuring accurate order preparation and transaction processing.
- Ability to work in a fast-paced environment, multitask, and prioritize effectively.
- Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays.
- Punctuality and reliability in meeting scheduled work hours.
What We Offer:
- A dynamic and welcoming work environment focused on providing exceptional coffee experiences.
- Competitive wages and opportunities for growth within the organization.
We are an equal opportunity employer committed to fostering an inclusive and diverse work environment. This job description provides a general overview of the responsibilities and requirements for the barista position and is not an exhaustive list.
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