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Administrative Assistant

2 months ago

Bronx, United States POSTGRADUATE CENTER FOR MENTAL HEAL Full time
Job Details

Job Location
Bronx Clinic - Bronx, NY

Position Type
Part Time

Education Level
High School

Salary Range
$19.00 - $19.00 Hourly

Job Category
Nonprofit - Social Services

Description

JOB SCOPE:

Participates in day to day front desk operations of the clinic, scheduling, and billing. Provides excellent customer care.

ESSENTIAL FUNCTIONS:

  • Interfaces with insurance companies in regards to referrals, prior authorizations and other insurance related issues.
  • Responds to telephonic and email inquiries from current and prospective clients, outside providers and insurance companies.
  • Created visits vs billing reports and submits billing as assigned.
  • Participates in meetings and supervisions.
  • Works closely with billing department.
  • Creates and submits reports as assigned.
  • Participates in ordering, use and reconciliation of metro cards.
  • Under the guidance of front desk supervisor manages clinicians and prescribers schedules.
  • Directs client traffic, places reminder calls.
  • Covers front desk as scheduled.
  • Takes client's referral information, triages urgency of the appointment, verifies insurance and assigns an intake appointment. Tracks referral and intake outcomes.
  • Runs and distributes reports as assigned by an administrator and clinic supervisor.
  • Other duties as assigned by Clinic Administrator and Clinic Supervisor.
Scheduled Shift

Monday 9am-5pm

Tuesday-Thursday 4pm-8pm

Qualifications

SKILLS AND KNOWLEDGE:
  • Microsoft Office
  • Excel
  • Excellent oral and written communication skills
  • Strong organizational and system tracking skills
  • Ability to work independently
  • Ability to effectively manage time
  • Ability to engage client population
  • Ability to utilize multiple EHR systems
  • Ability to demonstrate flexibility, creativity, and initiative
  • Ability to handle multiple tasks and shift between responsibilities
  • Ability to work effectively with others and maintain positive professional relationships with service providers in the community
EDUCATION AND EXPERIENCE:
  • Minimum High School Diploma/GED is required
  • Minimum of 5 years of an administrative experience