Current jobs related to Help Desk IT Technician II - San Diego - Vets Hired

  • Help Desk IT Technician II

    3 months ago

    San Diego, United States Vets Hired Full time

    About the job Help Desk IT Technician II The Help Desk IT Technician II is responsible for providing remote and on-site technical support to users in an efficient and accurate manner. Help Desk is the front line and responsible for solving basic technical problems. The Help Desks objective is to quickly identify a customers issue and resolve basic desktop...

  • Help Desk Technician Tier II

    2 weeks ago

    San Antonio, Texas, United States T and T Consulting Services Full time

    Job SummaryWe are seeking a highly skilled Help Desk Technician Tier II to join our team at T and T Consulting Services. As a Help Desk Technician Tier II, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and ensuring that our customers receive the highest level of service.Key...

  • Help Desk Support Specialist

    1 week ago

    San Clemente, California, United States Nationwide IT Services Full time

    Job DescriptionNationwide IT Services is seeking a skilled Help Desk Support Specialist to join our team. As a Junior Systems Administrator, you will be responsible for providing exceptional technical support to our customers.The ideal candidate will have 1-3 years of experience in a similar role, a DoD 8570 IAT LVL II Certification, and a Secret Clearance....

  • Help Desk Support Specialist

    3 days ago

    San Clemente, California, United States Nationwide IT Services Full time

    Job Summary:Nationwide IT Services is seeking a skilled Help Desk Support Specialist to provide exceptional technical support to our customers. The ideal candidate will have a strong technical foundation, excellent communication skills, and a strong attention to detail.Key Responsibilities:Respond to help desk tickets and diagnose technical issuesProvide...

  • Help Desk Technician Tier II

    1 week ago

    San Antonio, Texas, United States T and T Consulting Services Full time

    Job Summary:As a Help Desk Technician Tier II at T and T Consulting Services, you will provide technical support and assistance to customers with desktop software and hardware issues. Your primary responsibility will be to troubleshoot and resolve desktop problems via Remote Control, assist with IAVA remediation, and provide on-site support for NIPRNET and...

  • Help Desk Technician

    4 weeks ago

    San Antonio, Texas, United States P3S Corp Full time

    Job Title: Help Desk IIWe are seeking a skilled Help Desk II to join our team at P3S Corp. As a Help Desk II, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and documenting all interactions.Key Responsibilities:Receive and log customer problem/request/issues and ensure proper...

  • Help Desk Technician Tier II

    3 days ago

    San Antonio, Texas, United States T & T Consulting Services, Inc. Full time

    Job Summary:We are seeking a highly skilled Help Desk Technician Tier II to join our team at T & T Consulting Services, Inc. The successful candidate will provide technical support and assistance to our clients, ensuring that their desktop software and hardware are functioning optimally.Key Responsibilities:Provide on-site and remote support for desktop...

  • Help Desk Analyst II

    4 weeks ago

    San Francisco, California, United States Zones Full time

    Job Title: Help Desk Analyst IIZones LLC is seeking a highly skilled and experienced Help Desk Analyst II to join our team. As a Help Desk Analyst II, you will be responsible for providing technical support to our clients and ensuring that their IT needs are met.Key Responsibilities:Provide technical support to clients via phone, email, and...

  • Help Desk Technician

    2 weeks ago

    San Antonio, Texas, United States P3S Corp Full time

    Job Title: Help Desk TechnicianJob Summary:P3S Corp is seeking a skilled Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing technical support to customers, troubleshooting and resolving technical issues, and documenting all feedback and updates.Key Responsibilities:Respond to and resolve customer technical...

  • Senior Help Desk Technician

    1 week ago

    San Diego, California, United States H2 Performance Consulting Full time

    H2 Performance Consulting is seeking a highly skilled Senior Help Desk Technician to join our team in San Diego, California. As a Federal Contractor, we are committed to building a diverse workforce and providing equal opportunities for all qualified applicants.The successful candidate will be responsible for:Assisting in the relocation of computer...

  • Help Desk Specialist

    3 weeks ago

    San Diego, California, United States Ledgent Technology Full time

    Job SummaryWe are seeking a skilled Help Desk Technician to join our team at Ledgent Technology. As a Help Desk Technician, you will be responsible for providing first-line support for IT issues reported by users, troubleshooting hardware and software issues, and working independently to resolve problems.Key ResponsibilitiesProvide technical support for IT...

  • Help Desk Specialist

    2 weeks ago

    San Diego, California, United States Ledgent Technology Full time

    Job SummaryWe are seeking a skilled Help Desk Technician to join our team at Ledgent Technology. As a Help Desk Technician, you will be responsible for providing first-line support for IT issues reported by users, troubleshooting hardware and software issues, and performing timely updates for workstation hardware and software upgrades.Key...

  • Help Desk Technician

    3 days ago

    San Antonio, Texas, United States Air Force Federal Credi Full time

    Job Summary:We are seeking a skilled Help Desk Technician to join our team at Soarion Credit Union. As a Help Desk Technician, you will be responsible for providing technical support to our staff, ensuring the efficiency of our computer systems, and resolving hardware and software issues.Key Responsibilities:Provide hardware, software, and communication...

  • Help Desk Technician

    4 weeks ago

    San Antonio, Texas, United States T and T Consulting Services Full time

    Job SummaryWe are seeking a highly skilled Help Desk Technician to join our team at T and T Consulting Services. As a Help Desk Technician, you will be responsible for providing technical support to our clients, troubleshooting and resolving desktop and software issues, and ensuring that our clients' technology needs are met.Key ResponsibilitiesProvide...

  • Help Desk Technician

    3 days ago

    San Antonio, Texas, United States P3S Corp Full time

    Job Title: Help Desk TechnicianJob Summary: We are seeking a skilled Help Desk Technician to join our team at P3S Corp. The successful candidate will be responsible for providing technical support to our customers, responding to and resolving technical issues, and ensuring timely and effective communication with the IT team.Responsibilities:Receives and logs...

  • IT Support Specialist II

    2 weeks ago

    San Diego, California, United States Vets Hired Full time

    About the Job Help Desk IT Technician II The Help Desk IT Technician II is a key member of the Vets Hired team, responsible for providing top-notch technical support to our users. As a Help Desk IT Technician II, you will be the first point of contact for our users, providing timely and effective technical support to resolve their issues. Your primary...

  • IT Support Specialist II

    3 weeks ago

    San Diego, California, United States Vets Hired Full time

    About the JobThe Help Desk IT Technician II is a key role in our organization, responsible for providing top-notch technical support to our users. As a Help Desk IT Technician II, you will be the first point of contact for our customers, and your goal will be to quickly identify and resolve their technical issues.Key ResponsibilitiesProvide remote and...

  • Help Desk Technician III

    2 weeks ago

    San Antonio, Texas, United States General Dynamics Full time

    Job SummaryWe are seeking a highly skilled Help Desk Technician III to join our team at General Dynamics Information Technology (GDIT). As a Help Desk Technician III, you will be responsible for providing technical support to our clients, resolving complex technical issues, and ensuring the smooth operation of our IT systems.Key ResponsibilitiesProvide...

  • Help Desk Specialist

    4 weeks ago

    San Diego, California, United States Sanford Burnham Prebys Medical Discovery Institute Full time

    Job Title: Help Desk SpecialistSanford Burnham Prebys Medical Discovery Institute is seeking a highly skilled and motivated Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support to our end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT...

  • Help Desk Support Specialist

    4 weeks ago

    San Francisco, California, United States Zones Full time

    Job Title: Help Desk Analyst IIZones LLC is seeking a highly skilled Help Desk Analyst II to join our team. As a Help Desk Analyst II, you will be the first point of escalation for tickets from the Tier 1 team and will be responsible for maintaining the onsite Tech Bar hub.Key Responsibilities:Provide in-person support of user issues and escalations to the...

Help Desk IT Technician II

2 months ago

San Diego, United States Vets Hired Full time

About the job Help Desk IT Technician II

The Help Desk IT Technician II is responsible for providing remote and on-site technical support to users in an efficient and accurate manner. Help Desk is the front line and responsible for solving basic technical problems. The Help Desks objective is to quickly identify a customers issue and resolve basic desktop issues with that user.

Specific Job Duties Include:

  • Answer incoming Help Desk calls and emails
  • Create tickets and collect basic client information such as:
  • Company information
  • User
  • Issue
  • Whos effected
  • Perform basic Help Desk troubleshooting
  • Password resets
  • Add/Remove O365 licenses
  • Fix broken mapped network drives
  • Add/remove PC user (Local/Domain)
  • Install updates
  • Add printers (Local and Networked)
  • Install client-side software
  • Troubleshoot client-side network connections
  • Setup email on mobile devices
  • Act as HelpDesk Tier 1 escalation
  • Perform Intermediate HD Troubleshooting (Expected resolution time of 30min or less)
  • Restore files
  • Review application issues
  • Identify and address network outages
  • Troubleshoot group policies
  • Troubleshooting site-to-site and point-to-site VPN issues
  • Address network connectivity issues
  • Review server space issues
Requirements:
  • 1-3 years of experience in Help Desk or IT support position
  • High School diploma or GED equivalent
  • Strong networking knowledge
  • Ability to problem solve and troubleshoot
  • Familiar with Windows Server
  • Excellent verbal and written communication skills
  • Detail-oriented and organized
  • Ability to multitask and excellent time management skills
  • Work as a proactive team member in an office setting
  • Fast-paced learner with 1-2 week training period
  • Working knowledge of Microsoft O365 email and office
  • Working knowledge of Microsoft Windows