Help Desk Specialist
2 weeks ago
Sanford Burnham Prebys Medical Discovery Institute is seeking a highly skilled and motivated Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support to our end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT systems.
Key Responsibilities:- Provide technical support to end-users via phone, email, and in-person
- Troubleshoot hardware and software issues, including desktops, laptops, printers, and other IT equipment
- Configure and install new hardware and software
- Document and track all technical issues and resolutions
- Collaborate with other IT teams to resolve complex technical issues
- Stay up-to-date with the latest technology trends and advancements
- High school diploma or equivalent required; bachelor's degree in computer science or related field preferred
- 3+ years of experience in a help desk or technical support role
- Strong technical skills, including knowledge of hardware, software, and networking
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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Help Desk Specialist
1 week ago
San Diego, California, United States Sanford Burnham Prebys Medical Discovery Institute Full timeJob Title: Help Desk SpecialistSanford Burnham Prebys Medical Discovery Institute is seeking a highly skilled Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support to our end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of our collaborative...
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Help Desk Specialist
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San Diego, California, United States Sanford Burnham Prebys Medical Discovery Institute Full timeJob Title: Help Desk SpecialistSanford Burnham Prebys Medical Discovery Institute is seeking a highly skilled Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support to our end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of our collaborative...
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