Customer Success Manager at SalesHood in Remote

Customer Success Manager at SalesHood in Remote
You're experienced and passionate about the discipline of sales enablement
You're a relationship builder who understands how to communicate and consult with multiple levels across an organization
Being able to identify business problems and work cross-functionally to deliver solutions, as well as build relationships with key decision makers within the current accounts will be crucial to your success
You're a consultative, curious enablement professional who can strategize and craft solutions to help our customers boost sales productivity
Strong knowledge of sales tech ecosystem including training, onboarding, coaching, knowledge management, sales process, CRM, and Salesforce Proven track record in delivering ongoing value to customers Superior customer facing and communications skills (presentation, written, and verbal) and demonstrated ability to communicate/present effectively at all levels of the organization Business process and project management expertise Strong analytical and structured problem solving capabilities Understand and utilize the power of relationship building Excellent teamwork and collaboration skills Results oriented, high energy, and self-motivated Fearless about learning and always striving to perfect your craft
$80K -- $100K
SalesEstimated Salary: $20 to $28 per hour based on qualifications
Qualifications

You're experienced and passionate about the discipline of sales enablement
You're a relationship builder who understands how to communicate and consult with multiple levels across an organization
Being able to identify business problems and work cross-functionally to deliver solutions, as well as build relationships with key decision makers within the current accounts will be crucial to your success
You're a consultative, curious enablement professional who can strategize and craft solutions to help our customers boost sales productivity
years Sales Enablement Industry
Strong knowledge of sales tech ecosystem including training, onboarding, coaching, knowledge management, sales process, CRM, and Salesforce Proven track record in delivering ongoing value to customers Superior customer facing and communications skills (presentation, written, and verbal) and demonstrated ability to communicate/present effectively at all levels of the organization Business process and project management expertise Strong analytical and structured problem solving capabilities Understand and utilize the power of relationship building Excellent teamwork and collaboration skills Results oriented, high energy, and self-motivated Fearless about learning and always striving to perfect your craft
Benefits

$80K -- $100K
SalesEstimated Salary: $20 to $28 per hour based on qualifications
The SalesHood platform and expert community is proven to help companies achieve their revenue goals and solve their enablement challenges. We get teams the right content in the right context at the right time. The SalesHood platform makes training, coaching and selling more efficient and effective. SalesHood brings teams together to share, learn, and celebrate wins through video storytelling and... peer learning. Our customers measure their success by correlating activity to performance outcomes and turning enablement programs into revenue multipliers. Description:
This opportunity is for a Customer Success professional with strong account management experience and a proven track record of driving up customer loyalty. As a Customer Success Manager, you're entrusted with the relationships and commercial well-being of SalesHood's customers. You're experienced and passionate about the discipline of sales enablement. You're responsible for making sure that our customers are consistently realizing quantifiable business results. You're a relationship builder who understands how to communicate and consult with multiple levels across an organization. Being able to identify business problems and work cross-functionally to deliver solutions, as well as build relationships with key decision makers within the current accounts will be crucial to your success. You're a consultative, curious enablement professional who can strategize and craft solutions to help our customers boost sales productivity. Software savvy and love rolling up your sleeves and solving customer enablement challenges by leveraging our all-in-one enablement platform.
Responsibilities:
Be the single point of contact for our customers and nurture relationships and outcomes with proven sales enablement programs and practices Work with customers to understand their business needs and propose solutions to solve top revenue and performance challenges Maintain a high net retention rate; work with Renewal Account Manager to ensure on-time renewals and identify and generate expansion opportunities (up-sell, add-on, cross-sell, etc.) Monitor account health on an ongoing basis and conduct regular business reviews to help customers optimize their use and value of SalesHood Cultivate trustworthy relationships with each champion in your book of business
Experience:
3
years Sales Enablement Industry
Experience:
Strong knowledge of sales tech ecosystem including training, onboarding, coaching, knowledge management, sales process, CRM, and Salesforce Proven track record in delivering ongoing value to customers Superior customer facing and communications skills (presentation, written, and verbal) and demonstrated ability to communicate/present effectively at all levels of the organization Business process and project management expertise Strong analytical and structured problem solving capabilities Understand and utilize the power of relationship building Excellent teamwork and collaboration skills Results oriented, high energy, and self-motivated Fearless about learning and always striving to perfect your craft
Salary Range:
$80K -- $100K
Minimum Qualification
SalesEstimated Salary: $20 to $28 per hour based on qualifications

Company information
SalesHood's smarter and faster Sales Enablement Platform is purpose-built to improve sales effectiveness and proven to boost sales efficiency. Many of the faster growing companies like Activtrak, Alation, Copado, Omada Healthcare, Planview, PowerSchool, Sage, ServiceMax, Yext and many more are realizing fast revenue outcomes working with and using SalesHood.With SalesHood, you don't have to figure it out and reinvent the wheel. Our software is equipped with automated guidance and templates covering the entire lifecycle of sales enablement. Our customer success experts will guide you every step of the way. Our consultants will provide you with strategy, consulting, and coaching to ensure the sales enablement programs you build in SalesHood results in sales effectiveness and sales efficiency improvements.
Computer Software, Internet, Information Technology and Services, E-learning, Professional Training & Coaching
Company Specialties:
sales enablement, sales productivity, sales effectiveness, manager coaching, onboarding, sales onboarding, sales training, sales coaching, sales strategy, sales methodology, sales plan template, onboarding process, sales skills, sales methodology, sales role play, content management, sales technique, sales tactic, selling skills, sales pitch practice, meddpicc, and sales content management

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