Remote Account Resolution Representative

2 weeks ago


Columbia, United States Annuity Health Full time
Job DescriptionJob DescriptionDescription:

The Remote Account Resolution Representative contacts customers to assist them in fulfilling their financial obligations. Through outbound and inbound call efforts, the Representative assists customers in settling account balances and setting up payment arrangements for account resolution. No experience in collections is required – Annuity Health will train on our state-of-the-art software system, applicable laws related to collection activities, provide innovative ideas and techniques, and teach proper negotiation and dispute resolution skills necessary to be successful in the position. Annuity Health offers a competitive starting salary and benefits.



Duties/Responsibilities


• Maintain a professional tone and respectful demeanor during all patient or authorized party communications by delivering exceptional “patient focused-patient service” at all times.

• Strictly adhere to the Company’s Compliance guidelines and expectations, to include Local, State, and Federal requirements.

• Comply with the Company’s call structure expectations including but not limited to, proper collection steps and techniques.

• Achieve all assigned goals.

• Properly identify individual account situations, and provide appropriate resolution.

• Correctly status accounts and update applicable windows/fields within those accounts for potential follow-up.

• Provide relevant information by accurately utilizing all available tools/resources to assist in account resolution.

• Keep route maintenance backlog at an acceptable level.

• Recognize pressing issues and escalate to management as they occur.

• Work well with team members/management and not contribute to unproductive group conflict or negativity.

• Represent the Company in a positive manner through professional conduct, attitude, and appearance.

• Follow Company confidentiality and security policies and procedures.

• Understand and comply with company policies and procedures.

• Other duties as assigned by management.



Required Skills/Knowledge

• Previous collection experience preferred.

• Excellent Communication Skills required.

• Basic Computer Skills required.

• Customer Service Skills.

• Conflict Resolution Skills.

• High attention to detail.


Education/Experience

  • High school diploma or General Education Development (GED) Certificate required


Requirements:




  • Columbia, United States Annuity Health Full time

    Job DescriptionJob DescriptionDescription:The Account Resolution Representative contacts customers to assist them in fulfilling their financial obligations. Through outbound and inbound call efforts, the Representative assists customers in settling account balances and setting up payment arrangements for account resolution. No experience in collections is...

  • Remote Insurance Follow-Up Representative

    Found in: beBee jobs US - 7 days ago


    Columbia, South Carolina, United States Annuity Health Full time

    A Remote Insurance Follow-Up Representative (MediCal) will be responsible for all collection functions for hospitaland physician services.This primary responsibility of this position is account resolution which includes the following duties: reviewing accounts, following up with Medi-Cal and various insurance companies on claim status, gathering and...


  • Columbia, United States Annuity Health Full time

    Job DescriptionJob DescriptionDescription:A Remote Insurance Follow-Up Representative (MediCal) will be responsible for all collection functions for hospitaland physician services. This primary responsibility of this position is account resolution which includes the following duties: reviewing accounts, following up with Medi-Cal and various insurance...


  • Columbia, United States Karlo Financial Full time

    Job DescriptionJob DescriptionJob Title: Remote Life Insurance Sales RepresentativeLocation: Remote (Anywhere in the U.S.)Employment Type: Full-time, Part-time, RemoteAbout Us:At Karlo Financial, we are dedicated to providing peace of mind and financial security to individuals and families through comprehensive life insurance solutions. As a remote life...


  • Columbia, United States Givens Full time

    Job DescriptionJob DescriptionGivens is Driven to Deliver - both for our customers and our employees. Since 1957 we have provided our customers with a single source solution for warehouse, distribution, transportation, packing and crating and air freight services. We have been growing significantly over the last few years and continue to grow at a rapid...


  • Columbia, United States Annuity Health Full time

    Job DescriptionJob DescriptionDescription:The Insurance Follow-Up Representative will be responsible for all collection functions for hospital and physician services. This primary responsibility of this position is account resolution which includes the following duties: reviewing accounts, following up with insurance companies on claim status, gathering and...

  • Account Representative

    Found in: Resume Library US A2 - 1 week ago


    Columbia, South Carolina, United States Givens Full time

    Givens is Driven to Deliver - both for our customers and our employees. Since 1957 we have provided our customers with a single source solution for warehouse, distribution, transportation, packing and crating and air freight services. We have been growing significantly over the last few years and continue to grow at a rapid pace. We are looking for an...

  • Sales Account Manager

    Found in: Appcast Linkedin GBL C2 - 7 days ago


    Columbia, United States Froggy's Fog Full time

    Company DescriptionFroggy's Fog is a premier fog fluid, haze juice, artificial snow juice, and bubble juice manufacturer based in the United States of America. All of our Fluids are 100% Made in the U.S.A. We also specialize in scents for amusement parks, haunted attractions, and other venues. As a manufacturer, we supply everyone directly as well as have...

  • Delivery Representative

    Found in: Lensa US P 2 C2 - 1 week ago


    Columbia, United States UGI Utilities Full time

    Location: Columbia, TN, US, 38401 #job-location.job-location-inline { display: inline; } Company: AmeriGas Propane, Inc. Remote Options: When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nations premier Delivery, Representative, Propane, Customer Service, Retail


  • Columbia, United States UnitedHealth Group Full time

    Assist in the resolution and root-cause analysis of day-to-day eligibility and enrollment issues Ensure projects are completed on schedule according to quality standards Lead process design and project implementation teams in process improvement acti Process Analyst, Business, Analyst, Operations, Remote, Benefits, Technology, Healthcare

  • Patient Services Representative, Psychiatry, FT

    Found in: Talent US C2 - 6 days ago


    Columbia, United States Prisma Health Full time

    Inspire health. Serve with compassion. Be the difference.Job SummaryIncumbents are responsible for aspects of Physician Practice front office management and operation as assigned. May be responsible for some or all front office functions as detailed in the next section. AccountabilitiesResponsible for complete and accurate patient registration,...

  • Accountant

    Found in: beBee jobs US - 7 days ago


    Columbia, South Carolina, United States Non-Departmental Agency Full time

    Summary The Federal Housing Finance Agency, Office of Inspector General (FHFA-OIG) promotes the economy, efficiency, and integrity of FHFA's programs and operations by conducting audits, investigations, evaluations, and reviews and recommending courses of action designed to support FHFA's mission of ensuring a safe and sound mortgage finance system that...

  • Sales Representative/ Account Manager, South Carolina

    Found in: beBee jobs US - 17 hours ago


    Columbia, South Carolina, United States Veolia Water Technologies & Solutions Full time

    Veolia Water Technologies & Solutions (WTS) is a worldwide leader in water recovery, treatment, and reuse. Our portfolio includes a wide range of technologies for various applications, such as food and beverage, municipal water, microelectronics, and heavy industrial wastewater treatment. We provide sustainable water solutions tailored to meet the specific...


  • Columbia, United States Tmc Transportation Full time

    Logistics Sales Representative in Columbia, SC at TMC TransportationBecome a part of the nations largest employee-owned flatbed carrier at TMC! A career with TMCs Logistics Division offers an energetic and fast-paced environment, competitive compensation and commission, and plenty of room for growth. At TMC, we're committed to excellence in everything we do....


  • Columbia, United States TMC Transportation Full time

    Logistics Sales Representative in Columbia, SC at TMC Transportation  Become a part of the nation’s largest employee-owned flatbed carrier at TMC! A career with TMC’s Logistics Division offers an energetic and fast-paced environment, competitive compensation and commission, and plenty of room for growth. At TMC, we're committed to excellence in...


  • Columbia, United States Prisma Health Full time

    Inspire health. Serve with compassion. Be the difference. Job Summary Incumbents are responsible for aspects of Physician Practice front office management and operation as assigned. May be responsible for some or all front office functions as detailed in the next section.  Accountabilities Responsible for complete and accurate patient...

  • Senior Accountant

    Found in: beBee jobs US - 7 days ago


    Columbia, South Carolina, United States Standvast Fulfillment Full time

    Standvast Fulfillment is seeking doers, problem-solvers and innovators to help us build a better supply chain. We are looking for individuals who want to help create something new and embrace an opportunity to make a difference while learning from a seasoned team who has driven some of the most significant innovations in eCommerce supply chain, logistics,...

  • Staff Accountant

    7 days ago


    Columbia, United States EquipmentShare Full time

    EquipmentShare is Hiring a Staff Accountant EquipmentShare is searching for a Staff Accountant who is detail-oriented and is looking for a fast-paced environment to be a key contributor to our month-end accounting close, prepare journal entries, perform detailed review procedures over data sets, and to prepare account reconciliations. This is an exciting...


  • Columbia, United States Window World Full time

    Job DescriptionJob DescriptionSalary: In less than 20 years, Window World has grown from a small, local business to America's largest exterior remodeler.Window World of Kansas City is looking to add an account representative to it's growing operation.If you bring a positive attitude and strong work ethic, we will provide the warm leads. The proper...


  • Columbia, United States Leap Full time

    Job DetailsRemote TypeFully RemoteJob CategorySalesDescriptionLEAP OVERVIEWAt Leap, we want YOU to be part of our journey as we transform the home improvement industry! Our complete platform paves the way for a new era in efficiency and professionalism for contractors. As a dynamic and remote employer in the B2B SaaS space, we believe in unleashing your...