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Customer Service Representative

2 months ago

Bethpage, United States Bunzl Distribution USA Full time

Pay Rate $22.00-$26.00 per hour

The Customer Service Representative is responsible for answering questions and finding solutions for the customer as well as act as a liaison between the sales force and the customer.

Shift: 8:00 A.M. - 5 P.M.

This position is overtime eligible. The normal working hours for this position will be Monday through Friday from 8:00am to 5:00pm. However, subject to business needs, you may be required to work the 11:00am to 8:00pm shift with advanced notice.

Your career path has many avenues available for you to succeed. Are you looking to advance at a rate that matches your ambition and skill set? At Bunzl, we understand and want to invest in you. With our multi-career options, you’ll not only be able to find the adventure you are looking for today, but can be confident that new opportunities will be there for advancement in your future.

At Bunzl, We Put People First .

Bunzl was recognized as one of Forbes 2022 America's Best Mid-Sized Employers. Bunzl is a global company that offers job stability and career growth. A full range of great benefits including paid time off, medical, dental, vision, 401(k), educational assistance and much more to help employees take care of themselves and their family. A proud commitment to Diversity, Equity, and Inclusion (DEI) initiatives driving awareness and creating a diverse, equitable, and inclusive culture. A green company with specific programs to enhance and upgrade our business practices and procedures to reduce any harmful effects our activities have on our planet.

Responsibilities:

Answering customer inquiries, entering and successfully processing orders as needed via the AS400 Investigating customer problems and/or complaints to successful resolution Maintaining relationships with both internal and external customers with exceptional service Function as a liaison between customer service and other branch departments, National Accounts and/or Sales Representatives to provide product pricing and product research Expediting orders as required Working effectively in a team environment to meet business goals and objectives Other duties as assigned

Requirements:

High School graduate or equivalent with a minimum of 2 years of customer service experience in a call center environment. Bachelor's degree preferred Ability to effectively work in a Windows environment with experience in Outlook, Word and Excel Experience with IBM AS400 operating system a plus Excellent verbal and written communication skills Problem solver with the ability to multi-task using judgment and decision-making skills Excellent detail-oriented customer service skills

So, what are you waiting for? A new career awaits you with endless opportunities.

Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non-Food Retail, and Safety industries. We have grown both organically and through acquisitions to sales in excess of $10 billion. Bunzl North America is headquartered in St. Louis, Missouri. Bunzl North America owns and operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada and parts of the Caribbean and Mexico. With more than 5,000 employees and 400,000 plus supplies, Bunzl is regarded as a leading supplier in North America.

Bunzl Distribution offers competitive salaries, a comfortable work environment, and a full range of benefits including a 401k with a company match.

Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities #J-18808-Ljbffr