Field Service Technician for Customer Support Specialist

4 days ago


Bethpage, New York, United States Stellar Innovations Full time
About Stellar Innovations

We are a leading provider of automation solutions for industrial manufacturing, operating globally as a technology leader. Our company develops and manufactures process and line solutions, as well as autonomous shop floor solutions, for the world's most successful companies.

Our Offerings
  • Flexible Work Arrangements: Possibility of working from home
  • Collaborative Team Environment: A team of 25 specialists
  • Ongoing Professional Development: Continuous training in product groups, workshops, and ongoing training
  • Company Benefits: Company car for private use, smartphone, laptop, company credit card, and a perfect set of tools
Key Responsibilities
  • Customer Interaction: Constant contact with customers
  • On-Site Work: Primarily working from customer locations for assembly and commissioning of our automation systems
  • Technical Expertise: Performing on-site installations, maintenance and repair work, analysis and troubleshooting of operational disruptions, as well as machine adjustments
  • Project Completion: Responsible for release of delivery at our facility and successful final acceptance after start-up at customer sites
Requirements
  • Technical Skills: Proficiency in automation solutions and industrial manufacturing
  • Communication Skills: Excellent communication and interpersonal skills
  • Problem-Solving Skills: Ability to analyze and troubleshoot complex technical issues


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