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Senior IT Operations Supervisor
2 months ago
The Public Service Enterprise Group (PSEG) is seeking a dedicated and experienced professional to oversee the Critical National Infrastructure (CNI) group within the Information Technology (IT) Department. This role is crucial for ensuring the continuous operation and support of the Transmission SCADA Energy Management System (EMS) and related IT infrastructure that supports the electric Transmission and Distribution (T&D) Operations.
Key Responsibilities
As the Senior Supervisor of IT Operations, you will:
- Manage and guide a team of technical staff, including engineers and IT professionals, to maintain high availability of mission-critical Operations Technology (OT) systems.
- Oversee compliance activities related to NERC's Critical Infrastructure Protection (CIP) standards for the Transmission SCADA EMS.
- Direct maintenance and support contract management for CNI systems, including procurement activities and reviewing Statements of Work.
- Plan and execute lifecycle replacement projects and upgrades for CNI systems.
- Develop and implement training programs for team members.
- Act as the primary representative for the Long Island Power Authority on the NYISO's Computer and Data Advisory Subcommittee (CDAS).
- Ensure effective back-end operations, including patch management, cybersecurity tasks, and hardware maintenance.
- Engage with Facility Management to resolve any issues related to CNI Data Centers.
- Participate in off-hours standby coverage as required.
Compliance and Oversight
In this role, you will also:
- Act as the Authorized Access Approver for NERC CIP cyber access and physical security.
- Maintain and approve compliance documentation and activities related to NERC CIP.
- Direct the creation and maintenance of corporate applications and automated scripts using various programming languages.
Qualifications
Required Education and Experience:
- Bachelor's degree in Electrical Engineering, Computer Engineering, or Computer Science.
- A minimum of 8 years of relevant experience in Information Technology, with at least 3 years in an Operations Technology field.
- Strong understanding of NERC CIP standards and SCADA system operations.
- Demonstrated leadership and customer service skills.
- Proficiency in System Administration tasks, including Active Directory and Patch Management.
Desired Qualifications:
- Advanced degree, such as an MBA.
- Experience in Electric T&D Operations and NERC CIP compliance activities.
- Familiarity with various SCADA systems and programming languages.
Benefits
PSEG offers a comprehensive benefits package focused on your health and well-being, including medical, vision, dental, retirement programs, and paid time off. We are committed to fostering a diverse and inclusive workplace, making this an exciting time to join our organization.