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Sales Account Manager

4 months ago

Peachtree Corners, United States Pinnacle Promotions Full time

Job Type

Full-time

Description

Pinnacle Promotions (www.pinnaclepromotions.com) is an award-winning promotional marketing agency with expertise in design, sourcing, and production of branded merchandise and corporate apparel. Since 1994, we have helped some of the world's most recognized brands Make the Right Impression™ by selecting quality promotional products that are flawlessly customized and delivered on time. Pinnacle's emphasis on its core values and employee development has led to being named a 2022 and 6-time industry Best Place to Work by Counselor Magazine, PPB Magazine, the Atlanta Journal Constitution and one of Inc 5000's fastest growing promotional marketing companies.

The ideal candidate is someone who enjoys a team environment yet driven to complete tasks independently, an impeccable work ethic, and strives to exceed goals. If you're looking for a fast-paced, sales focused, strategic role with unlimited growth opportunity, Pinnacle Promotions is the place for you

What will I be responsible for?

  • Meet or exceed a sales budget on a monthly basis
  • Cultivate relationships with new clients coming through our web-based channels as well as grow existing clients via proactive and strategic activities
  • Provide outstanding account management to facilitate long-term relationships with clients.
  • Partner with Clients to satisfy their marketing needs through branded merchandise.
  • Initiate and quote new products keeping Pinnacle competitive in our market.
  • Problem solve between customers and vendors
  • Active participation in weekly team meetings to provide updates and brainstorm new and existing leads.
  • Work with vendors, marketers and merchandisers to learn about products, imprint and production methods.
What will I do?
  • Work in a fast-paced environment to manage multiple projects simultaneously.
  • Manage the sales process from prospect inquiry to product suggestion to order placement.
  • Handle LiveChat, Phone Inquiries and web-based leads.
  • Create Ideakits™ for clients based on product interest and budget.
  • Manage order placement into our proprietary Order Management System.
  • Documenting activities in Salesforce.
  • Collaborate with team members on methods to better serve our customers as well as how to grow existing accounts.
  • Communicate with vendors for pricing, inventory, production times, and more
  • Listen to client concerns, diffuse dissatisfaction and quickly identify the appropriate course of action with a sense of urgency.
  • Enter orders into our Odoo-based order management system.
What's in it for me?
  • Long term career growth and development in a fun industry with a values-focused and culture-based company
  • Hybrid work schedule with great flexibility
  • Fun, progressive work space and culture.
  • Competitive salary package.
  • Health, dental and vision benefits.
  • Generous paid time off program.
  • Supplementary Short Term and Long-Term Disability.
  • Maternity Benefits.
  • Paid holidays.
  • Simple IRA.
Requirements

Education and Qualifications:
  • Bachelor's Degree preferred.
  • 2+ years of sales experience.
  • Highly detail-oriented and organized.
  • Able to work in an extremely fast paced environment
  • Excellent communication and interpersonal skills.
  • Computer Skills: Microsoft Excel, Word, Salesforce, Order Management software experience a plus.

**Seeking Local Candidates**