![Food Lion](https://media.trabajo.org/img/noimg.jpg)
FT Customer Service Leader
1 month ago
Address:
USA-VA-Chester-9801 Chester Road
Store Code:
Store 00711 Front End (7214266)
Food Lion
has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
PRIMARY PURPOSE
To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.
DUTIES AND RESPONSIBILITIES
Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
Greet each customer and use his or her name whenever possible.
Avoid personal conversations with other associates when customers are present.
Ensure store office functions are completed accurately and on time using accounting packets; communicate all cash variances to the Assistant Customer Service Manager.
Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar.
Ensure work station and front end area of the store has a neat and clean presentation.
Maintain proper knowledge of all sales associate register functions and Front End accounting services.
Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner.
Ensure the MVP savings center KIOSK is filled with paper and properly working.
Perform the task of sales associate when scheduled or as needed per the surge plan guidelines.
Perform the task of the customer lead as needed to ensure service standards are maintained.
Maintain alertness and call for assistance when needed to service customers per service standards.
Be courteous and helpful to other associates.
Wear the Food Lion uniform, complete with name badge, when on duty, and maintain a neat and clean appearance while adhering to the Food Lion dress code.
Adhere to all company guidelines, policies and standard practices.
Observe and correct all unsafe conditions that could cause associate or customer accidents.
Notify QA of any cleaning issues or maintenance required on front end.
Successfully complete computer-based training (CBT) and training aid courses.
Perform all other duties as assigned.
QUALIFICATIONS
High school graduate or equivalent preferred.
Effective communication and customer service skills.
Ability and willingness to learn multiple tasks and technical requirements of the job.
Ability to perform the technical requirements of cashier and service center.
Must meet minimum age requirements to perform specific job functions.
Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
PHYSICAL REQUIREMENTS
Ability to use computers and other communication systems required to perform job functions.
Perform repetitive hand and arm motions.
Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
Pull or push up to 75 lbs. on occasion.
Stand 100% of the time, frequently walking short distances.
Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator.
Frequent reaching and grasping at waist level; occasionally above shoulder or below waist level.
Meet established volume activity standards for the position.
Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
Have sufficient visual ability to check ID cards, checks, invoices and other written documents.
BOTTLES where applicable: Move empty bottles and containers from the front end to the back room.
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
Job Requisition: 354272_external_USA-VA-Chester
#J-18808-Ljbffr
-
FT Customer Service Leader
1 month ago
Chester, United States Food Lion Full timeAddress: USA-VA-Chester-13145 Rivers Bend Blvd Store Code: Store 00966 Front End (7217528) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide...
-
FT Customer Service Leader
2 months ago
Chester, United States Food Lion Full timeAddress: USA-VA-Chester-9801 Chester Road Store Code: Store 00711 Front End (7214266) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide fast,...
-
PT Customer Service Leader
2 months ago
Chester, United States Food Lion Full timeAt Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed...
-
PT Customer Service Leader
3 months ago
Chester, United States Food Lion Full timeAt Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed...
-
Customer Service Operations Leader
5 days ago
Port Chester, New York, United States Hirewell Full timePosition Overview:We are looking for a Customer Service Operations Leader to oversee our client’s service team, ensuring exceptional service delivery both on-site and in-house. This role involves managing a dedicated team that is responsible for customer interactions, sales, and the logistics of product delivery.Key Responsibilities:Supervise and mentor...
-
Customer Service Representative
2 months ago
Chester, United States MAXIMUS Full timeGeneral information Job Posting TitleCustomer Service Representative - HealthcareDateTuesday, July 2, 2024CityChesterStateVACountryUnited StatesWorking timeFull-time Description & Requirements Customer Service Representative Healthcare Location Chester, VA (On-site Position) Hourly Base Pay $17.20 plus $1800+ in potential bonuses!* Schedule Regular...
-
Customer Service Adviser
2 months ago
Chester, United States Equals Group Plc Full time**Customer Service Adviser** Chester, UK / Customer Service / Full - time Role Mission To provide a professional and effective service to customers dealing with all matters in a prompt and efficient manner and ensuring that the needs of the customer are met. **Responsibilities** + To deal with day-to-day customer queries + To respond to incoming calls &...
-
Customer Service Adviser
1 month ago
Chester, United States Equals Group Plc Full time**Customer Service Adviser** Chester, UK / Customer Service / Full - time Role Mission To provide a professional and effective service to customers dealing with all matters in a prompt and efficient manner and ensuring that the needs of the customer are met. **Responsibilities** + To deal with day-to-day customer queries + To respond to incoming calls &...
-
Garden Center Merchandiser
1 month ago
West Chester, United States National Garden Service Full timeJob DescriptionJob DescriptionJOB DESCRIPTIONIs the garden center, greenhouse or plant nursery your happy place? Do you enjoy working outdoors, starting in the morning each day? Are you seeking a part time job that is seasonal in nature (approximately March-December)? If this sounds like you, we invite you to apply with us!**Our Part-Time, Seasonal Garden...
-
Customer Service Admin
4 weeks ago
West Chester, United States Chapman Windows Doors & Siding Full timeJob DescriptionJob DescriptionAbout Chapman Windows Doors & SidingChapman Windows Doors & Siding is the premier window, door, and siding/stucco remediation company in Chester County, PA. Family owned and operated for 30 years, we are one of the largest installers and suppliers of residential windows, doors, and siding in our area. We are proud to offer...
-
Chester, Pennsylvania, United States Caesars Entertainment Full timePosition OverviewRole Summary: Processes betting slips and manages cash payouts for winning tickets. Addresses customer inquiries and resolves disputes effectively. Conducts cash counts at the start and conclusion of each shift. Ensures a welcoming atmosphere for all patrons, regardless of their frequency of visits. Engages in meaningful conversations and...
-
Customer Service Associate
3 days ago
West Chester, United States KOP Solutions, Inc Full time $40,000 - $50,000Job DescriptionJob DescriptionWe are currently looking for an entry-level individual with a customer service or sales background for their full-time Customer Service Associate position. For this position, our client has found that candidates who have worked in retail, restaurant, hospitality, sales, or customer service industries excel as they have the...
-
Customer Service Representative
1 month ago
Chester, United States Here's Help Staffing & Recruiting Full timeJob DescriptionJob DescriptionBilingual Customer Service RepresentativeTemp-to-Perm, $20-$21/HRMonday - Friday, 1st shift- Receives, enters, and monitors customer orders- Handles inbound customer inquiries via phone and email in a professional and courteous manner- Tracks progress of orders and provides information to customers regarding open orders,...
-
Customer Service Representative
3 hours ago
Chester, United States Zeitro Full time- The Customer Service Representative attracts potential patrons by answering product and service questions; suggesting information about other products and services. - Process orders, prepare correspondences and fulfill Zeitro's guests and Patton's needs to ensure customer satisfaction. **Responsibilities** - Maintaining a positive, empathetic and...
-
Customer Service Associate
2 weeks ago
Chester, United States Raising Cane's Chicken Fingers Full time$16.25 per hour - $17.75 per hour As an important part of our team, Customer Service Associates impact all areas of the customer experience. Your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, and talking...
-
Environmental Services
3 months ago
West Chester, United States Carespring Full time** Environmental Services - Housekeeping Janitor (FT/PT)** **Job Category****:** Environmental Services **Requisition Number****:** ENVIR004010 Showing 1 location **Job Details** **Description** $10 to $12.50 an hour! Come join our team in our Environmental Services department in a Housekeeping Janitor position at our state of the art, skilled nursing...
-
Customer service rep
2 weeks ago
West Chester, United States Randstad Full timeWe are seeking a dynamic and empathetic Customer Service Representative to join our client's growing team and assist our diverse clientele. This would be fully onsite in West Chester, PA at our long time client. If you are interested, apply directly or send your resume to kate.riddle@randstadusa.com salary: $18 - $22 per hour shift: First work hours: 8 AM -...
-
Food Service
3 months ago
West Chester, United States Carespring Full time** Food Service - Dietary Assistant (FT/PT)** **Job Category****:** Food Service **Requisition Number****:** FOODS003549 Showing 1 location **Job Details** **Description** Pay to $13 an hour! Facility is currently looking for Full Time or Part Time Positions. Come join our team as Food Service Dietary Assistant in our state of the art, skilled nursing...
-
Customer service support
2 weeks ago
Chester, United States The Castle Fun Center Full timeJob DescriptionJob DescriptionPosition: Customer Service Support at The Castle Fun CenterThe Castle Fun Center is seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Support. We are a premier family entertainment center that offers a variety of exciting activities such as go-karts, mini-golf, laser tag, and more. Our...
-
Customer Service Representative
1 month ago
Chester, United States Go Green Lawn Services Full time**Customer Service Representative** Office/ Administrative West Chester, Pennsylvania Minimum Experience **Entry-level** Compensation **$16/hour** Customer Service Representative (West Chester) We are seeking an Customer Service Representative to join our team at Go Green Lawn & Pest. We offer competitive pay based on experience. We are looking for a...