![Food Lion](https://media.trabajo.org/img/noimg.jpg)
FT Customer Service Leader
1 week ago
Address:
USA-VA-Chester-9801 Chester Road
Store Code:
Store 00711 Front End (7214266)
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
PRIMARY PURPOSE
To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.
DUTIES AND RESPONSIBILITIES
•
Smile
and
provide
prompt,
accurate
and
friendly
service
while
engaging
customers
to
create
a
positive shopping experience
•
Greet each customer and uses his or her name whenever possible
•
Avoid personal conversations with other associates when customers are present
•
Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
•
Maintain knowledge of office
procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
•
Ensure work station and front end area of the store has a neat and clean presentation
•
Maintains proper knowledge of all sales associate register functions and Front End accounting services
•
Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
•
Ensure the MVP savings center KIOSK is filled with paper and properly working
•
Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
•
Performs the task of the customer lead as needed
to ensure service standards are maintained
•
Maintain alertness and calls for assistance when needed to service customers per service standards
•
Is courteous and helpful to other associates
•
Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
•
Adhere to all company guidelines, policies and standard practices
•
Observe and correct all unsafe conditions that could cause associate or customer accidents
•
Notify QA of any cleaning issues or maintenance required on front end
•
Successfully complete computer based training (CBT) and training aid courses
•
Perform all other duties as assigned
QUALIFICATIONS
•
High school graduate or equivalent preferred
•
Effective communication and customer service skills
•
Ability and willingness to learn multiple tasks and technical requirements of the job
•
Ability to perform the technical requirements of cashier and service center
•
Must meet minimum age requirements to perform specific job functions
•
Must be able to meet the physical requirements of the position, with or without reasonable accommodations
PHYSICAL REQUIREMENTS
•
Ability to use computers and other communication systems required to perform job functions
•
Perform repetitive hand and arm motions
•
Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
•
Pull or push up to 75 lbs. on occasion
•
Stand 100% of the time, frequently walking short distances
•
Be
able
to
handle
a
variety
of
substances
associated
with
cleaning
and
packaging
materials,
fresh
fruits, vegetables, house plants/flowers and household cleaners
•
Use
hands
to
frequently/continuously
handle
currency
(paper
and
coin)
as
well
as
operate
a
variety
of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
•
Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
•
Meet established volume activity standards for the position
•
Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
•
Have sufficient visual ability to check ID cards, checks, invoices and other written documents
•
BOTTLES where applicable: Move empty bottles and containers from the front end to the back room
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
Job Requisition: 354272_external_USA-VA-Chester
#J-18808-Ljbffr
-
PT Customer Service Leader
1 month ago
Chester, United States Food Lion Full timeAt Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed...
-
PT Customer Service Leader
1 month ago
Chester, United States Food Lion Full timeAt Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed...
-
PT Customer Service Leader
1 month ago
Chester, United States Food Lion Full timeAddress: USA-VA-Chester-9801 Chester Road Store Code: Store 00711 Front End (7214266) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSETo provide fast,...
-
Ft Asst Mgr Customer Service
1 week ago
Chester, United States Food Lion Full time**Address**:USA-SC-Chester-1436 J A Cochran Bypass **Store Code**:Store 02804 Front End (7237060) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. **PRIMARY...
-
Garden Center Merchandiser
3 weeks ago
Chester, United States National Garden Service Full timeJob DescriptionJob DescriptionJOB DESCRIPTIONIs the garden center, greenhouse or plant nursery your happy place? Do you enjoy working outdoors, starting in the morning each day? Are you seeking a part time job that is seasonal in nature (approximately March-December)? If this sounds like you, we invite you to apply with us!**Our Part-Time, Seasonal Garden...
-
Customer Service Rep
3 weeks ago
Chester, United States Roto Frank of America I Full timeRoto North America is a subsidiary of Roto Window and Door Technology, a global leader in window and door hardware, with over 18 production plants and more than 30 subsidiaries worldwide. Through its two companies, Roto Frank of America, Inc. and Roto Fasco Canada, Inc., Roto North America has been manufacturing and offering a variety of leading North...
-
Customer Service Associate
2 weeks ago
Chester, United States KOP Consulting Full timeJob DescriptionJob DescriptionWe are currently looking for an entry-level individual with a customer service background for their full-time Customer Service Associate position. For this position, our client has found that candidates who have worked in retail, restaurant, hospitality, or customer service industries excel as they have the people skills to...
-
Customer Service Associate
2 weeks ago
Chester, United States Advanced Axis Full timeJob DescriptionJob DescriptionWe are currently looking for an entry-level individual with a customer service background for their full-time Customer Service Associate position. For this position, our client has found that candidates who have worked in retail, restaurant, hospitality, or customer service industries excel as they have the people skills to...
-
Customer Service Associate
1 week ago
Chester, United States KOP Consulting Full timeJob DescriptionJob DescriptionWe are currently looking for an entry-level individual with a customer service background for their full-time Customer Service Associate position. For this position, our client has found that candidates who have worked in retail, restaurant, hospitality, or customer service industries excel as they have the people skills to...
-
Customer Service Associate
4 weeks ago
Chester, United States AAI Communications Full timeJob DescriptionJob DescriptionWe are currently looking for an entry-level individual with a customer service background for their full-time Customer Service Associate position. For this position, our client has found that candidates who have worked in retail, restaurant, hospitality, or customer service industries excel as they have the people skills to...
-
Customer Service Representative
4 weeks ago
Chester, United States Roto Frank of America, Inc. Full timeRoto North America is a subsidiary of Roto Window and Door Technology, a global leader in window and door hardware, with over 18 production plants and more than 30 subsidiaries worldwide. Through its two companies, Roto Frank of America, Inc. and Roto Fasco Canada, Inc., Roto North America has been manufacturing and offering a variety of leading North...
-
Sales Representative Customer Service
1 month ago
Chester, United States Krause Agency Full timeJob DescriptionJob DescriptionGlobe Life Family Heritage Division has openings for a Sales Professional in the Chester, PA area.This is a professional position working with local businesses and the individual market that focuses on customer service and sales with our current client base and opening new accounts. This is a full time position which provides...
-
patient service rep
3 weeks ago
Chester, Pennsylvania, United States Monarch Staffing Full time$17-20/hr (based on experience), FT (M-F, hours vary with locations but typically are business hours 9 AM -5 PM), Temp to Hire, Patient Service Representative. Several healthcare system offices in the area are looking to fill FT Patient Service Repre Patient, Healthcare, Staffing
-
Customer Service Representative
3 weeks ago
Chester, United States AMI Communications Full timeWe are eager to bring on a Customer Service Representative who can provide excellent customer service to our clientele and the partnerships that we have. We are looking for someone who has experience working in the restaurant, hospitality, retail sales, or similar customer service industry to be the voice of our partnerships and to provide exceptional...
-
Customer Service Representative
3 weeks ago
Chester, Virginia, United States A&H Management Full timeAre you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportunity? If your answer is yes, then our Customer Service Representative position might be what you are looking for A&H Management is a small, but mighty marketing and...
-
Vetco Operation Leader
2 months ago
Chester, United States Petco Health and Wellness Company, Inc. Full timeResponsible for establishing and promoting a culture in which we proactively engage and educate pet parents and help them feel confident that they are providing the best care to their pets. Assist in managing a matrix-like environment to ensure opera Operation, Customer Engagement, Leadership, Store Leader, Leader, Retail, Business Services
-
Environmental Services
1 month ago
West Chester, United States Carespring Full time** Environmental Services - Housekeeping Janitor (FT/PT)** **Job Category****:** Environmental Services **Requisition Number****:** ENVIR004010 Showing 1 location **Job Details** **Description** $10 to $12.50 an hour! Come join our team in our Environmental Services department in a Housekeeping Janitor position at our state of the art, skilled nursing...
-
Environmental Services
1 month ago
West Chester, United States Carespring Full time** Environmental Services - Housekeeping Janitor (FT/PT)** **Job Category****:** Environmental Services **Requisition Number****:** ENVIR004010 Showing 1 location **Job Details** **Description** $10 to $12.50 an hour! Come join our team in our Environmental Services department in a Housekeeping Janitor position at our state of the art, skilled nursing...
-
Customer Service Representative
1 month ago
Chester, United States PEAR HR Solutions Full timeJob DescriptionJob DescriptionKE USA Operations GroupJob Title: Customer Service RepresentativeJob Type: Full TimeJob Location: In Office- 445 Bellvale Road, Chester, NY 10918Salary: $18-$22 per hourBenefits: 401K, Dental/Vision, Health, Life, Paid Time off Summary: The customer service department plays the critical interface role between our dealer network...
-
Food Service
1 month ago
West Chester, United States Carespring Full time** Food Service - Dietary Assistant (FT/PT)** **Job Category****:** Food Service **Requisition Number****:** FOODS003549 Showing 1 location **Job Details** **Description** Pay to $13 an hour! Facility is currently looking for Full Time or Part Time Positions. Come join our team as Food Service Dietary Assistant in our state of the art, skilled nursing...