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Human Resources Technician
2 months ago
We are seeking a high-level customer service team-oriented associate to support our client in their human resources department. Qualified candidates would have the skills to complete the following duties and responsibilities.
Duties and Responsibilities
- Reviews and verifies incoming and outgoing documentation for completeness, accuracy, and compliance with established policies and procedures and applicable state and federal regulations.
- Resolves or assists in the resolution of policy-related, process-related, or procedural problems and/or inquiries received from department representatives, employees and/or applicants, and external agencies, as appropriate to the nature of the role.
- Performs specialized technical tasks, such as pre-posting dialogues, first-level screening/interviewing of applicants, preparation of vacancy announcements, surveys, and statistical analyses, and/or participation in informational presentations, as appropriate to the department's operational objectives.
- Prepares documents and composes correspondence, as required, on specific policy and procedural issues.
- Gathers information, conducts basic data analysis, and assists in the development and reconciliation of reports.
- Performs specific research/investigation into operational issues, as requested.
- Provides assistance and coordination in the development and maintenance of specialized human resources databases, enterprise resource planning systems computer software systems, and manual filing systems.
- As appropriate to the work requirements of the unit, may coordinate and monitor the continuous recruitment process for specified client constituencies.
- Participates in the investigation and resolution of HR issues within area of expertise; serves as the primary liaison with external agencies in the resolution of specific employee concerns, as appropriate to the focus of the role.
- Participates in the planning and coordination of specified HR programs and initiatives for faculty and staff.
- Participates in and may deliver presentations at special outreach activities such as fairs, employee orientations, and/or applicant consultations.
- May participate in the development and recommendation of operating policy and procedural improvements.
- Performs miscellaneous job-related duties as assigned.
- High school diploma or GED; at least 3 years of experience directly related to the duties and responsibilities specified.
- Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year-for-year basis.
- Ability to gather data, compile information, and prepare reports.
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
- Interviewing skills.
- Knowledge of and skill in developing human resources processes, procedures, and documentation, as applicable to a public institution.
- Ability to make evaluative judgments.
- Ability to analyze and develop creative solutions to complex human resources issues.
- Knowledge of enterprise resource planning systems.
- Records maintenance skills.
- Skill in use of personal computers and related software applications.
- Ability to interpret and analyze informational needs, and provide technical advice and guidance in area of specialty.
- Database management skills.
- Ability to create, compose, and edit written materials.
- Ability to analyze and solve problems.