Fleet Title Clerk and Administrator

3 weeks ago

Braintree, United States United Rentals Full time
Great company. Great people. Great opportunities.

If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals

The Fleet Title Clerk and Administrator will be responsible for owning the dealership administration process for their state. The scope will include all vehicles and other equipment (i.e. trailers) covered by each specific state's dealership license, and will include units disposed by UR's general rental division, and all specialties. Compliance related job duties will include working with local teams to verify proper DBAs/title addresses, verifying sales tax rates and returning validated quotes to sales representatives with instructions on what information to provide at point of sale.

Will manage and issue temp tags, request titles, complete title paperwork and any additional documents required by the state (e.g. vin inspection forms). Will also manage bank financing (where applicable), smog checks and vehicle weight cerificates.

Job contacts will include District Managers, Branch Managers, Outside Sales Representatives, Inside Sales Representatives, Strategic Account Managers, Holman/ARI, Vehicle Fleet, Sales Tax department and others working within both gen rent and specialty businesses.

What you'll do:
  • Successful execution of vehicle and other sales by the dealership license, across gen rent, specialty and non-rent
  • Verifying correct customer legal name (proper DBAs) & registration address - at point of RM quote
  • Ensures valid sales taxes rates on each transaction
  • Return quotes to Sales Reps with instructions to return final invoice and required documentation once sale is complete.
  • Forms include: final invoice, bill of sale, disclosure forms, copy of current, valid, auto insurance and buyers ID
  • Issue temp tags, request titles from Holman, and complete title paperwork, including VIN inspection
  • Manage additional documentation related to bank financing, coordinating a smog test and obtaining a weight certificate
  • Notarize documents as required
  • Interact with DMV where necessary, via phone and in person
  • Consistently communicate/reiterate rules around sale processing
  • Update playbook, ensuring all processes are quantified, communicated and followed
  • Work towards improving/automating processes in an effort to facilitate scale and efficiency
  • Run weekly reports for all locations in the state against all relevant cat/classes to ensure no sales have been processed outside of dealership license requirements
  • Maintain secure copies of customer sales records (temp tag, registration, title paperwork, DL & auto insurance)
  • Maintain dealership license and any associated licenses in a "current status"
  • Manage renewals as needed
  • Other duties as assigned
Requirements:
  • High School Diploma
  • 3+ years in dealership operations and licensing matters/commercial truck
  • History of driving compliance with processes/programs
  • Excellent interpersonal skills and ability to collaborate effectively at all levels
  • Strong conflict resolution skills
  • Highly organized and strong attention to detail
  • Assertiveness to motivate toward high level compliance
  • Independent worker and self-starter
  • Computer skills (MS Office: Outlook, Excel, Word, PowerPoint)
  • Ability to multi-task, plan and organize time
  • Notary preferred
Why join us?

We don't just "talk the talk" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
  • Paid Parental Leave
  • United Compassion Fund
  • Employee Discount Program
  • Career Development & Promotional Opportunities
  • Additional Vacation Buy Up Program (US Only)
  • Early Wage Access through Payactiv (US Hourly Only)
  • Paid Sick Leave
  • An inclusive and welcoming culture


Learn more about our full US benefit offerings here.

Mutual respect for the dignity and fundamental rights of all persons defines our culture. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.

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