Outbound Sales Supervisor
2 weeks ago
WHAT YOU'LL BE DOING - THE ROLE
- Outbound Sales Supervisor manages the day-to-day activity in the Outbound Department to ensure the Outbound Inside Sales Reps (ISR) are meeting goals and expectations
- Coaching and motivating Outbound ISR's and providing real-time feedback.
- Coach each Outbound ISR to the scripting and preferred methodology in the Outbound Department.
- Develop onboard and continuous trainings for Outbound ISRs.
- Provide feedback and when needed performance improvement plans to direct Outbound ISR's to get back to standards
- Attend departmental meetings to become abreast of company policy updates and direction
- Make calls to prospective customers in the database with the intent of setting high quality appointments and demonstrating process/methodology to the OISR's
- Ability to Teach and demonstrate the methodology.
- Excellent team relations, empathetic, personable, and communication skills
- Exceptional leadership skills
- Ability to work with a sense of urgency to complete responsibilities timely
- Must be able to organize & prioritize
- Ability to adapt well and accept/ give feedback in a changing environment
- Ability to find resolution, deliver difficult feedback and advise management
- High School Diploma or equivalent preferred
- Minimum of 1 year in ISR role (or similar) - AND
- Must have a minimum of 1 year Coach experience (or similar) - AND
- Minimum 1 years' experience managing a team
- Medical Insurance
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Telehealth: 24/7 access to physicians
- Alight-Personal Health Advocate
- Prescription drug Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance / AD&D $50,000 Paid Coverage
- Additional Voluntary Employee & Spousal life insurance
- Short-term disability Insurance (STD)
- Long-term disability Insurance (LTD)
- Parental Leave
- Voluntary Critical Illness Insurance
- Voluntary Accident Insurance
- Teammate Assistance Plan
- Paid Volunteer Time
- 401k with 50% match up to 6% of your annual pay
- Tuition Reimbursement
- Amazing Corporate culture
$25 - $25 an hour
+ exceptional Bonus potential in the 30-65k/year range (paid out monthly)
Empowered to be Extraordinary.
We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents.
THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY
Renewal by Andersen is the full-service window-replacement division of 125-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different-and better-window-replacement experience.
The Esler Companies is the holding company for a fleet of the top RbA "affiliates" in Arizona, Colorado, Greater Nevada, Texas, Oklahoma, Greater Philadelphia, Southern New England, Southern Maine, Northern New Hampshire, and a sales and marketing 'engine' in Northborough, Massachusetts.
We are a proud equal-opportunity employer.
We are committed to fair hiring practices and to creating a welcoming environment for all team members.
Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates.
Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.
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