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Sales Representative

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Austin, Texas, United States BUILDING CONTROLS & SOLUTIONS Full time
Job Summary

We are seeking a highly motivated and experienced Sales Representative to join our team at Building Controls & Solutions in Austin. As an Inside Sales Professional, you will play a critical role in driving sales growth and delivering exceptional customer service to our clients in the commercial building space.

Key Responsibilities
  • Develop and Implement Sales Strategies

Assist in the development and implementation of plans to increase counter traffic and sales in the local service area.

Provide Technical Support and Product Selection

Assist customers through the sales process by providing technical and product selection support, educating them on our technical and service capabilities.

Manage House Account Sales

Manage and grow House Account sales, while delivering gross margin goals via pricing management.

Customer Service and Expectation Management

Manage customer expectations throughout the sales cycle, including setting pricing expectations, product availability & lead times, order tracking and delivery, and payment.

Best Practices and Process Improvement

Assist in the development and sharing of best practices, both within the branch and with other BCS branches.

Inventory Management and Order Processing

Maintain a clean, attractive, and welcoming environment for employee and customer interaction, prepare and deliver quotations, enter and process sales orders, convert open orders & quotes, enter and process purchase orders, manage customer returns, and maintain customer contact and follow up by telephone.

Identify Opportunities and Grow Sales

Identify opportunities, outbound calls to House Accounts, including prospecting, and maintain accurate and orderly inventory, maintain warehouse/inventory levels, and shipping products on a daily basis.

Requirements
  • Customer Service Experience

Proven customer service experience in a sales or related role.

Technical Product Acumen

Strong technical product acumen, with a focus on building automation and controls.

Inside Sales Experience

Inside sales experience, with a proven track record of success in outbound calling and sales growth.

HVAC and Building Automation Experience

HVAC and building automation experience, with a strong understanding of the commercial building space.