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Youth Case Manager

4 months ago

Chicago, United States Community Counseling Centers Of Chicago Full time

**About the role**:
As a case manager on the High-Risk Youth Intervention Services (HRYIS) Team, the case manager will serve high-risk youth in identified Chicago communities with highly concentrated firearm violence. This role provides trauma-informed assessments and case management services to youth in the office and community settings. Interventions include a range of behavioral services for youth and their families with histories of trauma and mental health needs. Services are flexible to the client’s and family’s needs. The case manager will provide services in a culturally sensitive and appropriate manner.

**What you will do**:

- Deliver individualized assessment-based case management services to at-risk or high-risk youth to school-age youth 6 to 17 years old and their families
- Provide high-risk youth with evidence-based intervention services that reduce involvement in the criminal and juvenile system, increase school attendance, and when necessary, refer high-risk youth into therapeutic programs that address trauma recovery and other mental

health improvements
- Administer the Youth Assessment and Screening Instrument (YASI) to each program participant to assess participant's risk and protective factors
- Complete intakes, assessments, develop case plans, and provide or connect the individuals to identified resources and services
- Conduct mental health assessments for youth assessed to need a mental health assessment
- Continually assess for any safety concerns and facilitate safety planning when indicated
- Actively outreach and collaborate with other providers involved in the identified client’s life such as teachers, case managers, parole officers, etc.
- Provide culturally appropriate, competent, and individualized supervision in accordance with each supervisee’s age, gender and gender identity, sexual orientation, race, ethnicity, religious beliefs, and culture
- Work cooperatively with other members of the treatment team and participate in weekly team meetings
- Attend weekly supervision
- Provide weekly, individual reflective supervision to each supervisee
- Maintain positive and mutually respectful relationships with other human service providers, entitlement agencies, health care vendors, and the community
- Assist with outcome measures
- Maintain compliance with clinical documentation, timelines and agency policies and procedures including meeting required timeframes for documentation and service notes
- Actively seek consultation whenever necessary
- Report to assigned supervisor and actively seek consultation whenever necessary or requested by supervisor
- Develop close working relationships with DCFS and DMH-funded agencies, and other mental health service providers
- Maintain compliance with confidentiality policies and procedures
- Participate in training opportunities
- Other duties as assigned by supervisor

**Education and Experience**:

- BA/BS in psychology or a related field is required
- Excellent interpersonal, verbal, and written communication skills
- Personal vehicle, valid Illinois driver’s license, and insurable driving record is required

**Skills and Abilities**:

- Ability to be respectful of the diverse cultures of the people served and to provide culturally appropriate, competent, and individualized supervision and treatment in accordance with everyone’s age, gender and gender identity, sexual orientation, race, ethnicity, religious

beliefs, and culture
- Ability to develop and foster therapeutic relationships that center empathic, non-judgmental, strengths-based, and person-centered care
- Flexibility and ability to adapt to change
- Understanding of or willingness to learn about environmental stressors and impact on mental health
- Ability to work independently in the community and willing and motivated to seek support from supervisor and/or peers
- Understanding of personal and professional boundaries
- Ability to plan, develop and manage multiple projects
- Organizational skills
- Time and stress management skills
- Communication skills to include interpersonal, teamwork, and collaboration skills
- Conflict-resolution and diplomacy skills
- Computer literacy
- Problem-solving skills
- Proficient in Windows environment
- Bilingual Spanish/English preferred, but not required