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Bilingual Case Management Specialist
2 months ago
Position Title: Bilingual Case Manager
Overview: The Bilingual Case Manager plays a crucial role in assisting newly arrived migrant families in their transition to life in the United States. This position requires a compassionate individual dedicated to providing essential support and resources to help families navigate their new environment.
Key Responsibilities:
- Welcome and assist new migrant arrivals, facilitating their adjustment process.
- Ensure timely and appropriate services are provided to families during their initial 90 days, adhering to program guidelines.
- Guide participants in accessing vital services, including public assistance, education, healthcare, language classes, and employment resources.
- Coordinate essential needs for clients, ensuring they have access to care, education, and resources for a smooth transition.
- Deliver initial and ongoing orientations covering health, safety, budgeting, and bill management.
- Conduct thorough assessments for each migrant, develop personalized service plans, and connect them with relevant services.
- Encourage clients to strive for self-sufficiency and pursue early employment opportunities.
- Maintain accurate and timely client records, case notes, and reporting documentation.
- Act as a cultural intermediary between volunteers, service providers, and refugee families.
- Collaborate with volunteers and staff to achieve the objectives outlined in the client’s service plan.
- Participate actively in departmental meetings, training sessions, community events, and organizational activities.
Qualifications:
Education: A Bachelor’s Degree in social work, criminal justice, or a related field is preferred.
Experience:
- Fluency in both Spanish and English is required.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Adobe Reader) is essential.
- Experience in facilitating Peace Circles is a plus.
- Experience working with youth and families, particularly in high-risk situations, is preferred.
- Familiarity with community resources in Cook County is beneficial.
Additional Skills:
- Strong sensitivity to cultural diversity and the ability to engage with diverse families and professionals.
- Capability to conduct home visits for clients.
- Proficient in writing reports and correspondence.
- Effective communication skills for presenting information to groups.
- Ability to exercise discretion and independent judgment in task execution.
- Proven ability to establish supportive relationships with families from varied backgrounds and manage crises effectively.
Physical Requirements:
- Ability to remain stationary for extended periods.
- Frequent movement within the office environment.
- Capability to travel for home visits.
- Occasional ability to navigate stairs.
- Medical certification of good health is required every two years.
