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Administrative Aide

4 months ago


Washington, United States Howard University Full time

BASIC FUNCTION:
Under general supervision, clerical and secretarial work involves responsibility, complexity, and variety. Provides general receptionist support to the Dean's Office.

SUPERVISORY ACCOUNTABILITY:
Involves no responsibility or authority for the direction of others.

NATURE AND SCOPE:
Internal contacts include administrators, faculty, students and staff of the department and University. External contacts include vendors, visitors and the general public.

PRINCIPAL ACCOUNTABILITIES:
- Greets visitors, determines the nature of business, and directs them to appropriate faculty, staff, or administrator.- Maintains order of front office.- Submits copier maintenance requests.- Answers telephone, directs calls to appropriate employees or answers questions, and checks answering machine.- Performs a variety of typing assignments.- Uses the computer to maintain spreadsheets and databases.- May prepare presentations.- Schedules appointments, meetings, and conferences and arranges travel for the Dean.- Maintains Dean's calendar and room reservations calendar.- Maintains bulletin board, posts notices, and keeps information current.- Receives and sorts incoming mail, packages, and notices; notifies recipients.- Assures timely pick-up of outgoing mail.- Maintains department files and filing system, both hard copies and computerized files.- Maintains and updates front desk manual pertaining to front desk operations.- Prepares agenda and records minutes for monthly Staff Meetings, distributes to staff.- Receives all lost & found articles; completes lost & found report.- Maintains various logs. Maintains water for water dispensers.

CORE COMPETENCIES:
- Makes copies for faculty, staff, and administration upon request.- Maintains supply inventory and communicates needs to supervisor.- Performs other job-related duties as assigned.- Competent in oral and written English.- Possesses a pleasing personality and telephone voice.- Knowledgeable of fire and emergency procedures.- Ability to evaluate facts or situations to determine appropriate action; work under pressure, based on volume; handle multiple tasks simultaneously; organize work efficiently; and provide high customer service and professionalism.- Demonstrate ability to follow instructions and execute routine procedures, working independently of direct supervision.- Ability to establish and maintain effective and harmonious work relationships with staff, students, university officials and the general public.- Familiarity with office practices and secretarial science.-
- Skill in the use of proper grammar, punctuation, spelling, business correspondence, composition, and format.- Communicate effectively orally and in writing with a diverse population. Ability to establish and maintain effective and harmonious work relations with faculty, staff, students, and the general public.- Ability to communicate effectively with students, staff, university officials, and the general public.

MINIMUM REQUIREMENTS:
High School diploma or GED and 1-2 years of responsible secretarial experience. Vocational or other technical school, training or apprenticeship beyond HS may be substituted for work experience.