Current jobs related to Customer Support Specialist - Fort Wayne - Parts Town


  • Fort Wayne, Indiana, United States Sharetec Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Success Support Specialist to join our team at Sharetec. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesUtilize excellent problem-solving, communication, and interpersonal...


  • Fort Wayne, Indiana, United States Desktop & Depot Support Full time

    Position OverviewAre you ready to elevate your career in IT? We invite you to explore an exciting opportunity with us.Role Summary:Our organization is on the lookout for driven and enthusiastic individuals to become part of our expanding team as a Desktop Support Specialist in Fort Wayne. This position plays a crucial role in maintaining our strong...


  • Fort Wayne, Indiana, United States Transmission & Fluid Equipment Inc Full time

    Are you seeking a position that offers opportunities for advancement within a dynamic organization? By joining Transmission & Fluid Equipment Inc, a leading distributor of hydraulic, pneumatic, filtration, and automation products and services, you will have access to a range of career paths while being recognized for your dedication and effort. About Us: TFE...


  • Fort Wayne, Indiana, United States Dingmans Full time

    Benefits: Comprehensive Medical Coverage, Dental Care, Vision Plans, 401k with Matching Contributions, Paid Holidays, Generous Paid Time OffSalary: $17 - $19 Hourly, commensurate with experienceSchedule: Monday to Friday, 7:30 AM - 5:00 PMWe are pleased to introduce the position of Customer Service and Administrative Support Specialist at Dingmans. This role...


  • Fort Wayne, Indiana, United States ZephyrTech Full time

    Job Title: Sales Support SpecialistWe are seeking a highly skilled Sales Support Specialist to join our team at ZephyrTech. As a Sales Support Specialist, you will play a crucial role in supporting our sales team in delivering exceptional customer service and driving business growth.Key Responsibilities:Process customer inquiries and create offers in sales...


  • Fort Wayne, Indiana, United States Element Materials Technology Full time

    {"title": "Customer Support Role", "description": "OverviewElement Materials Technology is seeking a skilled Customer Support professional to join our team in Fort Wayne, IN for a 6 to 8 month assignment. This opportunity allows you to develop your career within a global testing and certification business.ResponsibilitiesEnsure customer satisfaction by...


  • Fort Wayne, Indiana, United States Young Dental Full time

    Job Title: Technical Support SpecialistJob Summary:Young Innovations is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for troubleshooting technical issues, providing timely customer feedback, and supporting the roll-out of new applications.Key Responsibilities:Identify hardware and...

  • IT Support Specialist

    2 weeks ago


    Fort Wayne, Indiana, United States AllStar Technologies LLC Full time

    About the RoleWe are seeking a highly skilled and experienced IT Support Specialist to join our team at AllStar Technologies LLC. As an IT Support Specialist, you will play a critical role in providing technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key ResponsibilitiesHandle escalated service requests in a...


  • Fort Lauderdale, Florida, United States PEDIATRIC EMERGENCY STANDARDS INC Full time

    {"h1": "Customer Support Specialist", "p": "We are seeking a highly motivated and customer-focused Support Specialist to join our dynamic team at Pediatric Emergency Standards Inc. As a Support Specialist, you will be the first point of contact for customers, addressing both technical and general inquiries through phone and email in a prompt and...


  • Fort Wayne, United States Young Dental Full time

    >> Technical Support Specialist Technical Support Specialist Summary Title:Technical Support SpecialistID:1798Job Location:Fort Wayne, INDescription **Company Overview** Founded in 1900, Young Innovations is a leading manufacturer and supplier of professional dental products. For over a century, our dedication to innovation and openness to new ideas have...


  • Fort Wayne, United States Young Dental Full time

    >> Technical Support Specialist Technical Support Specialist Summary Title:Technical Support SpecialistID:1798Job Location:Fort Wayne, INDescription **Company Overview** Founded in 1900, Young Innovations is a leading manufacturer and supplier of professional dental products. For over a century, our dedication to innovation and openness to new ideas have...


  • Fort Worth, Texas, United States Fun Town RV Full time

    Fun Town RV - Customer Support SpecialistFun Town RV, recognized as Texas's leading RV retailer, is actively seeking Customer Support Specialists to enhance our vibrant workforce. If you are enthusiastic about providing exceptional customer service and have a knack for sales, we encourage you to explore this opportunity.Position: Customer Support...


  • Fort Wayne, Indiana, United States Adecco Full time

    Adecco Job DescriptionAs an Admin Associate at Adecco, you will be responsible for managing administrative tasks, coordinating with clients and candidates, conducting interviews and screenings, assisting with onboarding and training, and maintaining accurate records and documentation.Key Responsibilities:Manage administrative tasks such as data entry,...


  • Fort Worth, Texas, United States McKesson Full time

    Customer Support SpecialistAs a Customer Support Specialist at McKesson, you will play a critical role in ensuring the satisfaction of our customers by providing exceptional support and service.Key Responsibilities:Provide timely and effective support to customers via phone, email, and other communication channelsResolve customer complaints and issues in a...


  • Fort Wayne, Indiana, United States STAR Financial Bank Full time

    Loan Support SpecialistAbout the RoleWe are seeking a highly organized and detail-oriented Loan Support Specialist to join our team at STAR Financial Bank. As a Loan Support Specialist, you will play a critical role in ensuring the accuracy and integrity of our loan files.Key ResponsibilitiesAnalyze customer disputes and respond in a timely mannerProcess...


  • Fort Wayne, Indiana, United States STAR Financial Bank Full time

    Loan Support SpecialistAbout the RoleWe are seeking a highly organized and detail-oriented Loan Support Specialist to join our team at STAR Financial Bank. As a Loan Support Specialist, you will play a critical role in ensuring the accuracy and integrity of our loan files.Key ResponsibilitiesAnalyze customer disputes and respond in a timely mannerProcess...


  • Fort Wayne, Indiana, United States CRST International Full time

    Position OverviewCustomer Service SpecialistCRST The Transportation Solution, Inc. is dedicated to fulfilling commitments and driving success to ensure everyone has the resources they need to thrive. We are seeking skilled individuals to help us realize this vision.Location: Fort Wayne, INWork Schedule: Monday - Friday, 8:00 AM - 5:00 PMCompensation:...


  • Fort Wayne, Indiana, United States Desktop & Depot Support Full time

    Position OverviewAre you ready to elevate your career in IT? We are seeking dedicated individuals for the role of Desktop Support in Fort Wayne, Indiana.Role Responsibilities:As a key member of our team, you will be responsible for a variety of Desktop Support tasks, including:Providing technical assistance for workstation software issuesManaging PC...


  • Fort Bridger, Wyoming, United States Union Wireless Full time

    Job OverviewOn-site customer support roleAre you a skilled communicator with a passion for assisting others? Picture yourself in a dynamic customer support environment, collaborating with a team dedicated to a sincere and genuine approach to service. As a Customer Support Specialist, you will engage directly with customers, addressing inquiries and fostering...


  • Fort Lee, New Jersey, United States What If Media Group Full time

    Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team at What If Media Group, a leading performance marketing company. As a Customer Support Specialist, you will play a critical role in ensuring the seamless execution of our marketing campaigns.About the CompanyWhat If Media Group is an award-winning...

Customer Support Specialist

3 months ago


Fort Wayne, United States Parts Town Full time

**See What We’re All About**

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, you have to demonstrate our core values and keep safety as your #1 priority, that’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change and if you know a few jokes, that puts you on the top of our list.

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

**Perks**
- Parts Town Pride - check out our virtual tour and culture
- Quarterly profit-sharing bonus
- Hybrid Work schedule
- Team member appreciation events and recognition programs
- Volunteer opportunities
- Monthly IT stipend
- Casual dress code
- On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
- All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don’t worry, we’ve got you covered.

**The Job at a** Glance**

The Customer Support Specialist (Internally known as the Support Squad) will work closely assisting our Part Experts with many issues that may arise. They will be the team member behind the curtain who serves our customers’ sales, service and support needs when purchasing parts. If you demonstrate strong organizational skills, coupled with a collaborative spirit to ensure effective communication and cooperation across the segments you support, we want to talk to you.

***

**A Typica**l Day**
- Processing UPS reroutes and bulk returns
- Creating and closing ROSD issues
- Assisting with warranty and defective cases
- Processing credits
- Learn and comprehend the defective part process to address customer questions

**To Land This Opportunity**
- You’re an all-star communicator and are fluent in English (both written and verbal)
- You are a team player but can tackle projects independently too
- You enjoy interacting with team members and leaders across the business
- You're able to multi-task but don't miss a beat when it comes to details
- You a problem-solving detective and love analyzing data
- You have strong personal integrity, and have dedicated work ethics
- You show independent discretion and make decisions in a time sensitive environment with mínimal direction
- You thrive on prioritizing and have the versatility to quickly change directions

***

**About Your Future Team**

Our team lives by our culture. We are passionate about celebrations, animals, and coffee. We also work hard and play hard and take pride in having fun while working. We bring 100% each day and never take ourselves too seriously. With our team, there is never a dull moment

***

**Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.