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Customer Support Specialist

2 months ago

Fort Bridger, Wyoming, United States Union Wireless Full time
Job Overview

On-site customer support role

Are you a skilled communicator with a passion for assisting others? Picture yourself in a dynamic customer support environment, collaborating with a team dedicated to a sincere and genuine approach to service. As a Customer Support Specialist, you will engage directly with customers, addressing inquiries and fostering long-term relationships. Your ability to solve problems and your enthusiasm for helping people will be key in this position.

We offer a competitive compensation package, with hourly wages ranging from $17.15 to $19.75. This on-site role features a schedule of either 11am-9pm or 9pm-7am, with 10-hour shifts. Participate in team initiatives, maintain a healthy work-life balance, and connect with the community through various events. Be part of our mission to provide exceptional service while advancing your professional and personal growth.

Enjoy a comprehensive benefits package that includes Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Paid Time Off, and Employee Discounts.


Daily Responsibilities

In this position, every interaction is a chance to make a meaningful difference. As a Customer Support Specialist, you will thrive in a customer-centric atmosphere, enhancing your problem-solving abilities and delivering outstanding service with each call. Our culture emphasizes teamwork, where we uplift each other, share innovative solutions, and grow together. We are dedicated to your success and will support you in excelling in your role. Collaborate with a committed team that values your input and strives to create a fulfilling work experience for everyone.


Are You the Right Fit?

To excel as a Customer Support Specialist, you will need a versatile skill set. Proficiency in Microsoft Office is essential, along with the capacity to make prompt, strategic decisions that align with our organizational goals. Being proactive and detail-oriented will contribute to your success, as will strong time management skills.

Excellent communication and relationship-building skills are crucial, paired with a strong sense of integrity and dedication to quality. Bring your positive attitude, intellectual curiosity, and ability to engage professionally with diverse individuals to this role, and watch your potential flourish in our purpose-driven environment.


We are an equal opportunity employer, and all qualified candidates will be considered for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.