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General Manager

3 months ago

Windsor Locks, United States Menzies Aviation Full time

**Opportunity**

We have an amazing opportunity to join our fantastic Menzies Aviation team to lead our station in Hartford, CT. We are looking for an experienced General Manager who has a genuine passion for looking after their people.

We are looking for someone who has a proven track record in managing a business unit, is fully conversant with airline ground handling procedures, aviation safety and security procedures.

If you love being in the heart of the operation and are ready to embrace the fast-paced environment of Aviation, then please read on

**Key responsibilities**

We believe a happy workforce is a safe workforce, our people are the heart of our business. Utilizing your leadership skills, you will build, inspire, and develop your team to deliver the best service for our customers.

You must be present with your team and be a fantastic communicator. You will draw on your operational experience to ensure all standards, especially safety and security, are adhered to in our fast-paced environment. You’ll be financially astute, a strategic thinker and enjoy building positive working relationships with everyone around you including other airport teams and customers.

Following safety, security, and airline-specific procedures, you’ll put our people, our customers - and their customers, at the heart of everything you do.

**What is in it for you?**

Firstly, you will be working for the worlds’ largest aviation services provider (by number of countries) and with some of the most prestigious airlines in the industry. You will have the opportunity to shape and develop the team around you, ensuring you have the best team of experts in their field.

In addition, we’ll offer travel concessions, medical and dental benefits, company matched Registered Retirement Saving Plan (RRSP) contribution, industry leading terms and conditions and full support and training throughout your career journey with us.

**What’s next?**

**About Us.**

People. Passion. Pride. This is what has driven our teams since 1833.

We have been evolving as business since 1833 and have developed to become a critical partner in the global aviation industry, providing air cargo services, fuel services and ground services at airports on six continents.

That’s the big picture - but at the heart of our business is our people. Whether serving customers landside or airside, above or below the wing, we’re passionate about what we do and take great pride in delivering the best service for our customers.

Safety and security are our highest priority. We have a duty of care to look after each other, our customers, and their customers. Not only that but we truly care about the communities where will live and operate.

**For Further Information See Job Description Below**

************

**General Manager - Ground Handling Operations**

**R**eports to**: SVP Operations

**Location**:Hartford, CT | BDL

**Salary**: $115,000 USD per year

**Overview**

Safety, Security, and Environmental stewardship are core values of Menzies Aviation (MA). MA has a duty of care to provide a safe workplace to our Employees; and this important responsibility ultimately falls to the General Manager.

The MA General Manager is responsible for implementation and adherence to MA Safety, Security, Quality, and Training policies and SOPs as well as local, state, Federal regulations and all station operations, service delivery.

The role requires a seasoned senior manager with a strong operational and business understanding and leadership skills. The incumbent must have the ability to run a business in a challenging environment, whilst maintaining strict Menzies Corporate Governance and Financial guidelines.

Service offered at the station is Ramp Handling, Passenger & Cabin Services.

**Main accountabilities include**:

- Fully responsible for the safety and well-being of MA staff; promoting a Safety-First culture; and managing all other aspects of running the station
- Fully responsible for implementation and adherence to MA Safety, Security, Quality, and Training policies and SOPs as well as all relevant industry, local, state, and Federal regulations.
- Leads and collaborates with the senior team to maintain and enhance appropriate, effective safety and security systems, risk assessments, periodical inspections and audits, operational training programs, planning, operational processes, and service delivery
- Participates in the development of station-level budgets.
- Ensures that processes are sufficient to ensure inventory and accounting for all Company assets, consumable parts, contracted services, and vendor payments.
- Fully accountable for the financial performance and compliance with Corporate Governance and Legal aspects of Menzies’ businesses in the station.
- Regularly interacts with customers to promote the station and to measure the level of customer satisfaction.
- Pursues opportunities for new business and growth of existing services.
- Ensur