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Retail Store Supervisor

4 months ago

Los Angeles, United States Total Wine & More Full time

**Retail Store Supervisor**
**Total Wine & More**
Laguna Hills

**About the Retail Store Supervisor role**:
As a store Supervisor, you support the store management team to maintain Total Wine & More’s brand by delivering best-in-class service, selection, and value to our customers. You will oversee cashiers, stock associates, and sales associates, and act as the Manager-on-duty in the absence of a store manager. The store Supervisor is also directly involved in promoting Total Wine & More products and services to our customers and may serve in a team member capacity to support the merchandiser/stock associates and cashiers. You will report to the store management team.

Join us to become an industry expert in a fun and thriving retail company

**You will**:

- Provide customer service by greeting and establishing a relationship with customers while informing them of our products and services
- Create and foster a sales-focused environment through the development of team members
- Open and close the store
- Help with training and leadership of team members
- Oversee cashier, merchandising, and sales floor activities
- Participate in wine, spirits, and beer training to become familiar with Total Wine & More’s products
- Maintain store safety and cleanliness standards on the sales floor, stock room, lockers, kitchen, bathroom, etc.

**What we're looking for**:

- 21 years of age or older
- Ability to work a full-time schedule as business requires
- Experience using technology applicable to the position and access information necessary to complete daily responsibilities
- 2 years retail sales, customer service or hospitality management experience, to include register transactions, identifying/resolving customer issues, and coaching peers or team
- Strong interpersonal skills with a positive and engaging attitude
- Value collaboration and acting as a team player
- Desire to develop knowledge of product and services
- High school diploma or equivalent preferred

**Physical Requirements (with or without accommodations)**:

- Walk, bend down repeatedly, and be on feet for 8-10 hours a day
- Climb ladders and lift 50 lbs. overhead and repeatedly

**We offer**:

- Paid Time Off (PTO)
- Generous store discounts
- Health care plans (medical, prescription, dental, vision)
- 401(k), HSA, FSA, Pre-tax commuter benefits
- Disability and life insurance coverage
- Paid parental leave
- Pet insurance
- Critical illness and accident insurance
- Discounted home and auto insurance
- College tuition assistance
- Career development, industry knowledge, and wine, spirits, and beer education
- Consumer classes
- & More

**Grow with us**

The hourly wage range for this position* is $19.00 - $28.50. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
- Total Wine & More considers several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by Total Wine & More._
- Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace._
- The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. The anticipated close date of this posting is 90 days from the posted date indicated above._

Pay: $19.00 - $28.50 per hour

Expected hours: 45 - 50 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 2 years

Shift:

- Day shift
- Evening shift
- Morning shift

Weekly day range:

- Monday to Friday
- Rotating weekends
- Weekends as needed

Application Question(s):

- Can you verify you are at least 21 years of age? (Yes or No)

Ability to Relocate:

- Los Angeles, CA 90025: Relocate before starting work (required)

Work Location: In person