Retail Floor Lead

16 hours ago


Los Angeles, California, United States Allbirds Retail Full time
Job Title: Retail Floor Lead

At Allbirds Retail, we're seeking a highly skilled and motivated Retail Floor Lead to join our team. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and maintaining a high level of store appearance and organization.

Key Responsibilities:
  • Customer Experience: Provide personalized and engaging customer experiences, ensuring that every customer leaves the store feeling valued and satisfied.
  • Sales Growth: Drive sales growth by effectively communicating product knowledge, features, and benefits to customers, and making recommendations that meet their needs.
  • Store Appearance and Organization: Maintain a high level of store appearance and organization, ensuring that the store is clean, tidy, and visually appealing at all times.
  • Team Leadership: Lead and motivate a team of sales associates, providing guidance, support, and feedback to ensure that they are equipped to deliver exceptional customer experiences.
Requirements:
  • 2+ years of retail experience
  • 1+ year of retail management experience
  • Strong communication and interpersonal skills
  • Positive and enthusiastic attitude
  • Ability to work a minimum of 40 hours per week, including weekends
What We Offer:
  • Competitive hourly rate of $20.50
  • Opportunities for career growth and development
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) plan with employer matching contribution
  • Employee stock purchase plan
  • Pre-tax savings programs for healthcare, childcare, and commuter expenses
  • Medical travel expense reimbursement program
  • Unlimited PTO for full-time corporate roles
  • Sick and vacation time for other roles
  • Parental leave with a new parent bonus for full-time employees
  • Volunteering, medical & family care leave, bereavement, jury duty, and voting time off
  • Modern Health (free mental health benefit with coaching and therapy sessions)
  • Employee Assistance Program
  • Company discount on Allbirds products
  • Discount mall through LifeBalance
  • Reimbursement on eligible wellness expenses for full-time employees

We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer experiences and driving sales growth, we'd love to hear from you


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