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Banquet Chef
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Banquet Chef
4 months ago
While there are many pillars that are central to our mission, service is the center of the center.
It is the most important thing at Life House. We deliver service that is personal, attentive,
gracious, friendly, knowledgeable, genuine and unscripted - from people who are passionate, sincere, curious, empathetic and social...who love making others feel good.We focus on the services that are universally appealing and appeal to people today, while
doing away with services that are obsolete, superfluous or pretentious. We’re not about thread count - we’re about a comfortable bed. We’re not about serving coffee in fine bone china with white gloves on - we’re about delivering great coffee fast and hot.For us, exceptional service is about getting everything you need and want, and nothing
extraneous. Our service is personalized, with personalized attention and tailored
solutions...because service is not ‘one size fits all’.At Life House, guests get more than what is expected and much more than what has traditionally been customary.
The Banquet Chef is responsible for delivering excellence in guest service by developing
relationships with guests, providing personalized service, anticipating and delivering guests’ needs. The Banquet Chef is responsible for delivering the highest quality food and service at all times. The Banquet Chef is responsible for daily operational procedures and are responsible for food production and plating in accordance with Life House specifications and timing standards. The Banquet Chef is responsible for following Life House recipes at all times.
ESSENTIAL JOB FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Responsibilities and essential job functions include but are not limited to the following:Be an ambassador for Life House by meeting and exceeding Life House core objectives and values.
Think and act like an owner.
Be fully accountable for the people, product and profit within the hotel.
Provide excellent, friendly, courteous and professional service to all internal and
external guests, in every interaction.Ensure Life House culture is enlivened in all aspects of the business.
Maintain and ensure the overall cleanliness and safety of work area/assigned station
and the establishment.Perform opening and closing procedures. Life House is a new class of hotel that delivers a FUN experience and is ACCESSIBLE to all. We are PASSIONATE about our Brand.
We provide service that is both INNOVATIVE and PERSONAL to our guests with team
members who are SMART.Provide food as dictated by the menu, banquet event order, guests or management in
a clean safe and timely manner.Follow directions and maintain good working relationships with supervisors and
managers.Follow proper payroll and uniform procedures.
Operate kitchen equipment safely and properly in all kitchens.
Utilize the computer system and read all banquet event orders.
Prepare and present on a timely basis all menu items for events.
Handle all types of food and rotate it according to established inventory and safe
handling procedure.Work closely with standard recipes and plate presentation in order to maintain
standards of quality in production and presentation.Cook a wide variety of foods in all modern and classical cooking techniques.
Work with cutlery in a proficient, safe and swift manner.
Develop relationships with guests in order to provide personalized service.
Resolve guest complaints, handling all guest interactions with the highest level of
hospitality and professionalism, accommodating special requests whenever possible.Respond to guests’ requests in an accurate and timely manner, creating a positive
outcome that will result in a memorable experience.Proper handling of VIP’s, recognize repeat guests and protect their privacy and
confidentiality.Must be knowledgeable about Life House i.e. location, cuisine, etc.
Maintain knowledge about surroundings, i.e. nearby entertainment, theaters, etc.
Ensure that Life House reporting procedures are aligned with applicable SOP.
Ensure all hotel and restaurant policies, standards and local laws are followed.
Ensure sanitation fundamentals and Health Department requirements that are set forth
by Life House, local, state and federal regulations are in compliance.Undertake regular internal inspections to ensure Life House’s assets are well maintained
and protected.Protect the name of the hotel and Life House and ensure that no actions are taken within,
or in the name of, the hotel that could bring Life House into disrepute.Take action in all matters related to the safety, security, satisfaction and well-being of
team members, hotel guests and property. Respond swiftly and effectively in any hotel
emergency or safety situations. Ensure compliance with all hotel policies and procedures at all levels.
REQUIRED SKILLS AND QUALIFICATIONS
Expert in restaurant operations and excellent knowledge of al
