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Program Assistant 3

3 months ago

Evanston, United States Northwestern University Full time

Reporting to the Program Director, the Program Assistant coordinates administrative processes for the Asian American Studies Program. This position provides comprehensive support to students, faculty, and prospective students. This position manages program finances and plans and coordinates special events and communication efforts. This position is eligible for a hybrid work schedule involving some remote work, and more information about the schedule will be discussed during the interview.

**Specific Responsibilities**:

- Provides customer service and administrative support to faculty and staff;
- Serves as point of first contact for program, responding to a wide variety of questions and inquiries from faculty, students, prospective students, and visitors;
- Explains policies, procedures, schedules and program requirements to students and faculty;
- Provides administrative support to faculty, such as preparing documents and scheduling meetings;
- Maintains department files for faculty and students;
- Maintains website including creating new web pages and updating standard information;
- Designs, creates and edits other online or print publications publicizing the program and its events;
- Monitors and maintains budgets and accounts;
- Prepares requisitions and processes payments;
- Prepares reports, transfers, and reimbursements;
- Executes special analytical projects as requested;
- Coordinates activities related to undergraduate studies;
- Schedules courses, serving as liaison between registrar and students;
- Works closely with the Program Director to create a plan for the academic year course offerings;
- Plans and executes special events including planning travel and accommodations for visitors;
- Makes room reservations and catering arrangements;
- Publicizes events and sends invitations;
- Hires and supervises work-study students;
- Miscellaneous_

Performs other duties as assigned.

**Minimum Qualifications**:

- A bachelor's degree or the equivalent combination of experience, education and training from which comparable skills can be acquired
- At least four years of relevant administrative experience
- Strong computer skills including proficiency with Microsoft Word, Excel, Adobe, and a web-updating tool
- Strong interpersonal and communication skills including the ability to work with a diverse faculty and student population
- Excellent initiative, problem-solving skills and resourcefulness
- Ability to work independently as well as part of a team
- Strong writing, editing and proofreading skills
- Ability to prioritize independently based on a broad range of factors, with minimum guidance

**Preferred Qualifications**:

- Previous experience in a higher education environment.
- Background or interest in Asian American Studies as well as strong ties to the Asian American community.
- Experience with PeopleSoft Financials software.
- Experience with design layout.
- Target hiring range for this position will be between $19.31 to $27.16 per hour. Offered salary will be determined by the applicant’s education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data_.

**_ Benefits:_**:
**_ Work-Life and Wellness:_**:

- Northwestern offers comprehensive programs and services to help you and your family navigate life’s challenges and opportunities, and adopt and maintain healthy lifestyles._

**_ Professional Growth & Development:_**:
Northwestern strongly recommends COVID-19 vaccinations and boosters for people who can obtain them as a critical tool for minimizing severe illness. More information can be found on the COVID-19 and Campus Updates webpage.
- The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today._