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Is Field Support Specialist

4 months ago

New York, United States RadNet Full time

**Job Description**:
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are_ Radiology Forward_. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a **_IS Field Support Specialist,_** you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders
- patients, providers, payors, and regulators to achieve the best clinical outcomes.

**You Will**:

- Through collaboration with vendors, procurement staff and operational leadership, assess functional needs of the business in relation to hardware and software standards.
- Participates in workflow analysis, design, configuration, evaluation, testing, implementation, training, end-user support, and ancillary clinical systems.
- Act as liaison between IT and Branch Sites/Offices for various Information Systems and Operational projects and evolutions
- Interact with Subject Matter Experts (SMEs) in other IT teams such as Clinical Applications, IS Admins, and Infrastructure to resolve user issues.
- Monitor and complete all support and project related tasks and activities.
- Utilize industry best practices to maintain appropriate level of LAN/WAN and computer systems security as established

**You Are**:

- Genuinely passionate about new technologies and remain current on new tools; assist with evaluation and in making recommendations as necessary to continuously improve efficiency of software development process.
- Able to demonstrate effective and professional communication, while working in close partnership with cross-functional teams and vendors
- Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy solving complex problems

**To Ensure Success In This Role, You Must Have**:

- Previous IT experience required
- Microsoft Certified Systems Engineer (MSCE) preferred
- CompTIA A+ Certification preferred
- Experience in clinical systems implementation preferred

Pay Range: USD $60,000.00 - USD $65,000.00 /Yr. Shift: Mornings Shift Variations: Monday - Friday 9:00 am - 5:30 pm