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IT Support Specialist
2 months ago
The Information Technology Specialist plays a critical role in ensuring the effective operation of information technology services and support across the organization. This position requires a technical expert who can implement, manage, and support systems and networks, as well as provide technical assistance to employees.
Key Responsibilities- Provide technical support to employees on a variety of software and hardware issues.
- Assist with the installation of software and troubleshooting of related problems.
- Communicate regularly with the support team to discuss recurring problems and share solutions and best practices.
- Provide training on hardware and software use to end users.
- Perform other related IT duties as assigned.
- Thorough understanding of computer software and hardware, including desktop computers, laptops, network devices, and peripherals.
- Excellent interpersonal and communication skills to interact with all employees on a day-to-day basis.
- Proficient in Microsoft Office Suite.
- Working knowledge of Aruba Network Devices and Manage Engine, or similar programs, is a plus.
- Bachelor's degree in computer science or related field is preferred. An Associate's degree in computer science or related field and equivalent work experience may be substituted.
- At least 2 years of work-related experience with multiple software packages preferred.
$45k to $60k. The salary range may be increased based on skill set and qualifications of candidates. This is a non-exempt role.
How to ApplyPlease submit a brief cover letter and your resume via LinkedIn or email to careers--, specifying this position: Information Technology Specialist. Both documents are required for a complete application. We will contact those selected for an interview.
