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General Manager Operation
3 months ago
**General Manager Operations - Los Angeles and Port Hueneme**
Join Smokeland's Growing Team as a Dynamic General Manager Operations in **Los Angeles and Port Hueneme**
Are you ready to embark on an exciting journey in the booming cannabis industry? Smokeland, a thriving cannabis delivery and distribution company based in vibrant Oakland, California, is on the lookout for a driven and passionate General Manager to be a key player in our expanding team of cannabis enthusiasts.
Why Work with Smokeland?
At Smokeland, we're not just a company; we're a community of individuals passionate about cannabis. As part of our team, you'll have the opportunity to grow both personally and professionally. We value innovation, dedication, and a commitment to outstanding customer service.
**What We're Looking For**:
**Key Responsibilities**:
- Leadership: Provide effective leadership and direction to the Driver Operations team, fostering a culture of accountability, teamwork, and continuous improvement.
- Operations Management: Oversee day-to-day operations, including driver scheduling, dispatching, and route optimization, to ensure timely and efficient service delivery.
- Performance Monitoring: Monitor key performance indicators (KPIs) and metrics to assess the performance of the Driver Operations team and implement strategies for improvement as needed.
- Compliance: Ensure compliance with company policies, procedures, and regulatory requirements related to driver operations, including safety regulations and licensing requirements.
- Customer Service: Maintain a strong focus on customer satisfaction, resolving any issues or complaints in a timely and professional manner.
- Training and Development: Provide training, coaching, and support to drivers to enhance their skills, performance, and adherence to company standards.
- Fleet Management: Collaborate with the Fleet Management team to oversee vehicle maintenance, inspections, and repairs to ensure the safety and reliability of the fleet.
- Budgeting and Cost Control: Manage departmental budgets effectively, identifying opportunities for cost savings and operational efficiencies.
- Reporting: Generate regular reports and analysis on driver performance, operational metrics, and other key insights to support decision-making and strategic planning.
- Collaboration: Collaborate closely with cross-functional teams, including Logistics, HR, and Finance, to drive alignment and achieve organizational goals.
**Qualifications**:
- Bachelor's degree in Business Administration, Logistics, Operations Management, or a related field (preferred).
- Proven experience in operations management, preferably in the transportation or logistics industry.
- Strong leadership and managerial skills, with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills, with the ability to interact effectively with drivers, customers, and stakeholders at all levels.
- Solid understanding of regulatory requirements and best practices related to driver operations and safety.
- Analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions.
- Proficiency in MS Office Suite, Google Workspace familiarity with operational software and systems. Having Blaze, METRC and Onfleet experiences is a plus.
- Flexibility to work extended hours and weekends.
- Experience is managing multiple sites.
**Benefits**:
- Employee discount
- Flexible schedule
- Health insurance (includes vision and dental) and Benefits (e.g. 401(k))
- Mileage reimbursement
**Schedule**:
- 8 or 10 hour shift per day
- Day and/or Night shift
- Holidays
- Monday to Sunday; Weekend availability
- Overtime available work
Join our team and play a key role in shaping the success of our driver operations in **Downtown Los Angeles and Port Hueneme**
Pay: $72,000.00 per year
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Los Angeles, CA (required)
Work Location: In person