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General Manager
2 months ago
We are seeking a highly motivated and experienced General Manager to lead our nightlife operations at Insomniac Holdings, LLC. The ideal candidate will have a proven track record in venue management, people management, and compliance.
Key Responsibilities:- Venue Development & Management:
- Develop and implement strategies to improve venue operations, including performance management and goal setting.
- Oversee and manage performance conversations with direct reports and other members of management.
- Ensure that department heads are consistently providing feedback and development to team members.
- People Management & Development:
- Oversee all management discipline and terminations, ensuring compliance with company procedures.
- Respond to misconduct/policy violations immediately, consistently, and in accordance with company procedures.
- Compliance & Workplace Standards:
- Facilitate productive and concise meetings, ensuring positive interaction among all participants.
- Encourage open and candid discussions among teams, promoting debate and positive confrontation.
- Share useful information with other venues and with the home office.
- Overall Venue Leadership:
- Create a culture and character for the venue and work environment through their own conduct and awareness of actions of all managers.
- Act as a resource for the entire venue, ensuring all team members have a forum to raise concerns.
- Communicate in a compassionate, yet fair and consistent, manner to all individuals.
- Create, inspire, and encourage synergy between all venue departments, mediate and resolve disputes, and take an active leadership role in all venue emergencies.
- Create, encourage, and enforce compliance with all company-wide policies and standards.
- Partner with counsel on all venue litigation matters, ensure that all venue permits, certificates, and licenses are maintained, up to date, and posted as required by law.
- Recruit, hire, train, onboard, train, and coach various team members.
- Talent Relations:
- Understand music industry trends, partner with talent buyers in reaching decisions regarding talent, and provide direction to and manage talent buyers in selecting and booking talent while analyzing the financial results of different types of talent choices.
- Ensure that the needs of artists and industry representatives are met, and the artists receive an excellent experience in playing at our venue.
- 8+ years of experience as a general manager or operations manager in live events and/or clubs or hospitality industry.
- Degree in hospitality, business management, or marketing or related experience.
- 8+ years of experience in people and team management.
- Proficient in budgeting, reconciling, and analyzing event operations Excel spreadsheets.
- Responsible for Alcohol Awareness Training Certification or Equivalent.
- Flexible schedule with the willingness and ability to work nights, weekends, and holidays.
- Must be able to tolerate loud noise levels and busy environments when at venues.
- May work in drastic temperature climates when at venues.
- Must be willing to travel to work during holidays, evening, and weekend hours, as required, to meet deadlines.
