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Manager, Program Management
3 months ago
Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
The Program Management Manager is responsible for planning and overseeing product initiatives from inception to implementation while ensuring necessary functionality and flexibility aligned with the company's long-term objectives. The role will lead a team of Program Managers and Project Managers to collaborate with the Product Areas/Families to orchestrate workflows across teams and complex portfolios in a matrix operating model.
He/she will partner with product and platform leads to develop the business case, scope the work, ensure alignment on vision and strategy, and enable business teams and leadership to see progress, remove impediments, and make decisions to deliver the most value to the organization. He/she will also identify, manage and escalate risks and customer impacting issues within the day-to-day role.
Develops and coaches teams to be able to identify, manage, and escalate risk, and effectively manages risk within the teams you oversee.
**Responsibilities**:
Ensure assigned programs and projects have effective resourcing, governance structure, implementation plans and communication so effective decisions can be made towards successful launch of products and/or capabilities.
Build community, foster inter-team collaboration and problem solve. Have a direct and positive impact on people and teams; be accountable for the development of others. Mentor and assist more junior team members.
Organize and enable collaboration and partnership across cross-functional teams, with internal and external partners, execute on architecture & product driven initiatives. Drive or assist in communications on strategic initiatives to help drive consensus, achieve clarity and solve business problems. Provide oversight & process guidance for activities.
Facilitate and drive decisions from key stakeholders around financials, scope, risks and dependencies.
Partner with product leads and platform leads to develop the business case and ensure alignment on vision and strategy.
Provide leadership and guidance to teams/business units where there is no clear organizational ownership yet defined or where products/technology is not yet institutionalized or adopted.
Drive or assist research and/or brainstorming sessions; helps promote a culture of innovation within the department. Translate ideas and concepts into an executable projects.
Minimum Qualifications
**At a minimum, here’s what we need from you**:
Bachelor's Degree in Business Administration and Management, or related field
8+ years of experience in Program Management, or related experience
In lieu of a degree, 10+ years of experience in Program Management, or related experience
Preferred Qualifications
**If we had our say, we’d also look for**:
PMP or PgMP
Payments PMO experience
**Compensation**: The base pay for this position generally ranges between $88,500.00 to $149,300.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
**Benefits**:
We also offer a range of benefits and programs based on eligibility. These benefits include:
Paid Parental Leave
Paid Time Off
401(k) Plan
Medical, Dental, Vision, & Health Savings Account
STD, Life, LTD and AD&D
Recognition Program
Education Assistance
Commuter Benefits
Family Support Programs
Employee Stock Purchase Plan
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)
