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Sales Administrator
3 months ago
**Job Title**:Sales Administrator I
**Reports to**:Sales Administrator Supervisor - North America
**Classification**:Non-Exempt
**Summary**:
Provides administrative support to the Regional Sales Managers (RSM) and Strategic Account Managers (SAM), and facilitates the sales process from initial contact with customer to the final acceptance of the order.
**Essential Duties and Responsibilities**:
To perform this job successfully the individual must be able to perform all primary duties satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:
- Enter new opportunities and customer contact information into Customer Relationship Management Database (CRM).
- Assist RSM and SAM by sending out product information.
- Work with RSM and SAM on quote configuration for final formatting.
- Finalize quotation in PDF format and obtain final approval from Director of Sales.
- E-file all project-related and potential project-related correspondence into Enterprise Content Management (ECM) database.
- Perform order administration duties including but not limited to, order entry into all necessary databases, prepare order intake documents, create and send invoices, and prepare order confirmations.
- Assist with internal and customer sales documentation to ensure alignment with company policy and procedures.
- Provide administrative assistance to RSM and SAM as needed; including but not limited to expense reporting and approval according to corporate policies.
- Setup and cleanup of conference rooms.
- Order food and beverages for customer meetings.
- Schedule meetings, prepare agendas, and take meeting minutes.
- Coordinate travel for Sales Department as well as personnel from Sales Headquarters.
- Perform other duties, as assigned.
**Additional Duties and Responsibilities**:
- Assist with answering main phone lines.
- Backup for managing travel for all departments.
- Assist Sales staff with filing, customer mailings, demo arrangements and presentations.
**Qualifications / Education / Skills and Experience**:
- Minimum of two (2) years of experience with demonstrated ability to perform the responsibilities above.
- Must have working knowledge of Microsoft Office Software (Outlook, Word, Excel and Access).
- Must be able to work well with others and consistently demonstrate leadership and teambuilding capabilities.
- Excellent written and oral communication skills.
- Highly organized with the ability to work under pressure with mínimal supervision.
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee will be required to follow any other job-related instructions and to perform any other job
- related duties requested by any person authorized to give instructions or assignments.