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Administrative Assistant

2 months ago

Hagerstown, United States Senior Benefit Services, Inc. Full time

Senior Benefit Services is a full-service Insurance Marketing Company (FMO) that is dedicated to helping career and independent insurance agents provide their clients with products that suit their individual needs. We are looking to add a Front Desk Administrative Assistant to our expanding Hagerstown, MD office. The Front Desk Administrative Assistant will be the first point of contact for our clients. Additionally, this position provides a broad range of administrative and database support to our career agents and operations center.

**Essential Duties**:

- Greet clients and direct them to appropriate agent
- Schedule appointments for agents
- Maintain client database and create reports when needed

As you will be interacting with every member of the team you also need to have strong communication and writing skills all with a positive, supportive, and engaging nature.

**Work Experience**:2+ years of relevant work experience as an office administrator.

**Other expectations/skills**:

- Assisting existing clients
- Document scanning
- Answer, screen, and transfer inbound phone calls
- Proficiency with computers and office equipment
- Excellent communication, time management, and organizational skills
- Ability to problem solve
- Professional and dependable
- Detail oriented

**Hours**: Monday through Thursday 9:00am - 5:00pm, Fridays 9:00am - 12:00pm (Fridays between October 15 and December 7 will be until 5:00pm)

**Location**:
13511 Label Lane, Suite 204, Hagerstown, MD 21740 (until 7/31/24)

580 Northern Ave, Suite F, Hagerstown, MD 21742 (beginning 8/1/24)

Pay: $40,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday
- No nights
- No weekends

People with a criminal record are encouraged to apply

**Experience**:

- Customer service: 2 years (required)

Work Location: In person