Clinical Support Medical Assistant

2 weeks ago


Hagerstown, Maryland, United States Family Healthcare of Hagerstown Full time
Job Overview

Under the supervision of the Clinical Supervisor, the Medical Assistant plays a vital role in providing administrative support to the clinical and provider teams at Family Healthcare of Hagerstown. This position is essential in ensuring seamless patient care and includes responsibilities such as tracking appointments and managing patient admissions.

Key Responsibilities

  • Operational Duties: Familiarity with the specific processes within the clinical environment and proficiency in using all necessary office equipment.
  • Patient Relations: Upholds a standard of respect and dignity towards all patients, families, and visitors, fostering a professional and welcoming atmosphere.
  • Safety Practices: Executes job functions with a focus on safety for staff, equipment, and the overall facility.
  • Team Relations: Values the contributions of employees and volunteers, maintaining a respectful and collaborative workplace.
  • Clinical Support: Delivers high-quality clinical assistance to ensure comprehensive care for patients within a Community Health Center.

Qualifications and Skills

  • Completion of a recognized Medical Assistant training program or certification.
  • Current CPR Certification.
  • Strong interpersonal skills to effectively engage with diverse individuals, including patients, clinical staff, and health professionals.
  • Proficient typing skills for efficient data entry into electronic health records.
  • Basic computer literacy, including the ability to navigate applications and manage electronic health record systems.
  • Experience in family practice or pediatrics is preferred.


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