Sales Coordinator

1 week ago


Hagerstown Maryland, United States Alliance Laundry System Full time
About the Role

We are seeking a highly organized and detail-oriented Sales Coordinator to provide administrative support to our Sales Team. As a key member of our team, you will play a critical role in ensuring the smooth operation of our sales processes.

Key Responsibilities
  • Process and enter all signed sales orders into our accounting system, ensuring accuracy and attention to detail.
  • Assist with ordering equipment, tracking delivery to our warehouse, and coordinating delivery schedules with our service and installation department to meet customer timelines and availability.
  • Enter customer information into logging systems such as SAP and/or Sales Force, maintaining accurate and up-to-date records.
  • Provide exceptional customer support, answering phone calls and email correspondence, and communicating order status to customers.
  • Support special project contracts, handling project documentation and collaborating with internal teams on job scope and wage data requirements.
  • Partner with our warehouse, parts, and service departments to verify the availability of parts, equipment, and personnel.
  • Assist with the creation of invoices for all orders, following up on invoice submission through payment, and completing any additional paperwork required.
Requirements
  • High School diploma or equivalent required; completion or pursuit of an associate or bachelor's degree strongly preferred.
  • Minimum of 2 years of work experience in sales, administrative support, or project coordination; an equivalent combination of education, training, and experience will be considered.
  • Experience with SAP and Salesforce, or other CRM systems, strongly preferred.
  • Proficient computer skills, including MS Outlook, Word, and Excel, preferred.
  • Experience in telephone and email/ticketing system-based customer support preferred.
What We Offer
  • Medical, vision, and dental benefits.
  • 401k match up to 6 percent.
  • 3 weeks or 120 hours of vacation plus 11 paid holidays.
  • Alliance Laundry Cares Scholarships: six scholarships available for the children of US-based Alliance Laundry Systems employees who are graduating high school seniors or currently enrolled at a college or university, or trade or technical school.
  • Educational Assistance Program: all full-time employees are invited to take job-related classes or earn degrees.
  • Employee Purchase Program: all team members can purchase one washer/dryer pair each calendar year at a discount and invite friends and family to receive 25% off.
Our Company Culture

We value our employees and strive to create a positive and supportive work environment. Our company culture is built on the following principles:

  • Dedicated: We follow through on commitments and demonstrate a strong say/do.
  • Respectful: We act with integrity and value diverse perspectives.
  • Innovative: We are always looking for better ways to lead change.
  • Versatile: We adapt quickly to changing circumstances and demonstrate agility.
  • Engaged: We act like owners and want to create and grow a business that is tightly aligned with market needs.
EEO Statement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.


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