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Internet Sales Manager
3 months ago
**Jim Coleman Infiniti and Nissan is hiring in Bethesda**
**Jim Coleman Infiniti and Nissan **is a 3rd generation family-owned dealership. The Coleman family has been selling and servicing cars in the Washington-Metropolitan, and Bethesda areas since the 1950s. Mr. William Coleman, founder of Coleman Automotive, had a vision of establishing a dealership with a higher level of class and a superior level of service
**Responsibilities**
- Ensure high Customer Satisfaction scores and analyze these metrics to isolate areas for improvement
- Lead all showroom activities and maintain an experienced level of product knowledge
- Conduct daily and weekly sales training meetings for Sales and Product Specialists
- Achieve forecasted goals and objectives for dealership sales, gross, and key expenses on a monthly and annual basis
- Guarantee delivery includes an introduction to the service department and scheduling of the first service appointment
- Coach sales team on proper closing techniques through training and active participation, and lead profitability of your teams
- Mentor new and experienced sales reps on standard methodologies for improving performance
- Ensure proper follow up of all prospective buyers by developing, implementing, and monitoring a CRM system
- Establish delivery procedures and monitor performance and execution
- Ensuring that e-leads are handled timely, answering questions, providing information and ideally setting an appointment for a visit to the store
- Manage the follow-up with e-leads to assist them as needed through their research phase until ready for a vehicle purchase
- Ensure Customers are transitioned effectively from phone and internet contact to their in-store experience
**Requirements**:
- Excellent phone and computer skills
- Excellent verbal/written communication skills
- Possess successful history of building and training a sales team, strong CSI scores and above average gross and net departmental profits
- Authorized to work in the USA
- Company will conduct a background screening, Motor Vehicle Record check, and drug test
- Must have a valid driver's license
Our Internet Sales Managers have a few options for career growth and development after success in this role. Opportunities may include:
Sales Manager
Financial Services Manager
Pay: $65,000.00 - $110,000.00 per year
**Benefits**:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Ability to commute/relocate:
- Bethesda, MD 20817: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (preferred)
License/Certification:
- Driver's License (preferred)
- Must be able to obtain an MD Sales License
Work Location: In person
**Applicants have rights under Federal Employment Laws**: