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Lobby Ambassador

3 months ago

New York, United States Allied Universal® Full time

Lobby Ambassador - Corporate Building - Midtown East, Manhattan

**Overview**:
Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions

**Allied Universal is hiring a Lobby Ambassador to oversee a Corporate Building located in the Midtown East Area of Manhattan**
- Position Is: Full Time
- Work Days Available: Monday - Friday
- Work Shifts Available: Morning and Afternoon
- Must exhibit great customer service skills, will be interacting with the general public on a daily basis and interaction with the client and staff
- DailyPay Available - Get paid, before payday
- Hourly Pay Rate: $27 / hour
- COVID-19 vaccination is required for this position - the Company will provide accommodations as required by law for disability and religious-based reasons

As a Lobby Ambassador, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. The Lobby Ambassador's primary duty is to provide the tenants and guests of AUS' client with superior customer service, and the ability to understand and meet their needs and assist them with a multitude of tasks. Additionally, the Lobby Ambassador will perform post specific security duties to ensure the client's tenants and guests have a positive and efficient experience during entry and exit of the building.

**Responsibilities**:

- Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
- Respond to incidents and critical situations in a calm, problem solving manner
- Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
- Operate Access Control system to verify guest registration, reason for visit, check and log identification
- Serve as the first point of contact when an employee, tenant, or guest enters the lobby, ensuring a positive and efficient experience.
- Serve as the face of the customer, as well as AUS, by graciously greeting and attending to employees/visitors/tenants

**Minimum Requirements**:

- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
- Possess a high school diploma or equivalent, or 5 years of verifiable experience

**Perks and Benefits**:

- Health insurance and 401k plans for full-time positions
- Schedules that fit with your personal life goals
- Ongoing paid training programs and career growth opportunities
- Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more

**Closing**:
**Requisition ID**: 2024-1221870