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Admissions Specialist
4 months ago
**About Balance**
Balance has a 13-year legacy of transforming lives by promoting health, healing, and hope to our clients and their families. We serve adolescents and adults by providing all levels of outpatient care. It is our mission to create a transformative therapeutic experience based on our nutritional philosophy of intuitive eating using the All Foods Fit Model. At BALANCE we employ a diversity of treatment modalities to help clients develop a neutral and peaceful relationship with food, body acceptance, and positive self-esteem.
**Schedule**
Monday
- Friday OR Tuesday
- Saturday
**The Position**
The ADMISSIONS SPECIALIST will be responsible for the admissions process for prospective clients, from initial inquiry through to the moment each client starts in one of our programs. He/she will manage all tasks related to program admits, including initial consultation with clients and their families, ongoing outreach to clients contemplating treatment, program orientation, and contributing to the fulfillment of program census.
**Responsibilities**:
- Schedule and conduct initial intake assessments
- Manage program inquiries, track prospective clients from initial call to program admit
- Make and deliver recommendations to prospective clients
- Effectively communicate with clients and their families/friends and other referral sources in order to expedite the admissions process and verify admissions criteria
- Explain financial obligations to clients upon admission and manage financial documents related to program
- Work with Admissions Director to assign new clients a treatment team during their stay, and make outpatient referrals as necessary
- Attend staff meetings, and keep the team aware of upcoming admits through case presentations
- Input client information into facility database, oversee creation of client chart and manage chart as needed until admit
- Being on call several nights a week
**Who You Are**:
- Coach, counselor, or therapist.
- Sales experience and training required.
- Ability to provide excellent customer service
- Ability to work independently as well as in a team environment
- Ability to express ideas clearly, concisely, convincingly, and effectively when addressing an audience
- Knowledge of motivational interviewing.
- Strong communication skills
- Ability to organize, prioritize and multi-task
- Ability to support Admissions Director
- Knowledge of eating disorders and eating disorder treatment a PLUS
- Lived experience with eating disorders a PLUS
- Experience with working in the mental health field, either in a clinical or admissions-related role preferred
**Benefits**:
- 10 Vacation Days
- Accrued sick leave
- Subsidized Health insurance, Dental, Vision
- 401K
- Working with a highly engaged staff
- Paid Training
- Career growth
Pay: $60,000.00 - $68,000.00 per year
**Benefits**:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed
Work setting:
- Remote
**Experience**:
- Coaching or Counseling: 2 years (required)
License/Certification:
- LMSW, LMHC, LMFT Or LCAT (preferred)
Ability to Commute:
- New York, NY 10010 (required)
Work Location: In person
