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Brand Technical Specialist

3 months ago

Coral Gables, United States IBM Full time

Introduction

IBM’s Data and AI organization is currently seeking a Brand Technical Specialist with experience in Data Science and Data Management solutions.

IBM’s Data and AI organization fuels enterprise's journey to AI with Information Architecture. At IBM we build and scale AI with trust and transparency to drive digital transformation, deliver personalized customer experiences and help enterprises make more data-backed decisions.

The Role

Your Role and Responsibilities

In This Role You Will

Actively develop and progress qualified opportunities with the IBM Sales Team

Act as a deep technical expert in sales opportunities, and leverage your experience to make presales engagements successful

Collaborate with other internal IBM teams to drive unmatched customer satisfaction

Maintain an understanding of the client’s industry, including industry trends, industry business processes

Deliver solution workshops, product demonstrations, technical education, and Proof of Concepts while articulating business value for our data science solutions

Collaborate with IBM sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions

Support customers across the sales cycle

Assist with Request for Proposal (RFP)/Request for Information (RFI) and other technical questionnaires

Required Technical and Professional Expertise
- Minimum of 3 years of previous experience in a Technical Sales/Solution Consultant/Sales Engineer role or experience working as an Information Architect in a business environment
- Proficiency in a data science programming language such as Python or R
- Experience with statistics/machine learning packages (TensorFlow, Pytorch, Scipy, Keras, Numpy, Pandas, Spark MLlib, etc.)
- Strong proficiency and understanding of SQL
- Knowledge of databases (DB2, SQLServer, PostgreSQL, MySQL, MongoDB, Oracle, etc.)
- Experience working with the sales lifecycle and driving customer outcomes
- Excellent interpersonal and communication (oral and written) skills at all levels of an organization
- Driven and self-motivated with an entrepreneurial spirit and a commitment to excellence in everything they do
- Ability to build and maintain positive business relationships with peers and clients

Preferred Technical and Professional Expertise
- Experience with IBM Data Science solutions, Watson Studio and/or SPSS
- Experience with Big Data technologies such as Hadoop and Spark

About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

Location StatementIBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long