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Technical Implementation Specialist
2 months ago
We are a leading provider of software solutions for the Private Capital and Credit markets. Our mission is to eliminate the boundaries between systems, information, and people, empowering our clients to achieve their goals. We're looking for ambitious, smart, and creative individuals to join our team and help our clients succeed.
Job SummaryWe are seeking a well-rounded, fast learner to join our Engineering Team as a Technical Implementation Specialist. A successful candidate will be able to bridge the gap between technical skills and financial industry knowledge to deliver successful customized system implementations for our clients.
Responsibilities- Configure product to meet business requirements
- Understand the functional impact of various configuration options and offer recommendations
- Collaborate with Business Analysts and Technical Solutions
- Provide product demonstrations as needed (both internally and externally)
- Assist with client user training
- Build product knowledge through training, self-directed research and testing, and working with senior team members
- Identify new market opportunities and communicate this information to the Product team
- Improve internal documentation, training materials and processes
- Evaluate clients' existing business processes to define requirements
- Using those requirements, build and deliver a customized implementation of our system, streamlining and automating where possible
- Create custom reports using advanced query writing skills
- Implement interfaces to third party systems using SQL technologies, XML/Xpath and XSLT
- Develop an expertise within our provided software solutions, and be able to communicate and train others with that expertise, both internally and externally
- Produce documentation appropriate for both a technical and business facing audience
- Demonstrate ownership of assigned tasks, and work both independently and as part of a team
- Experience working with Jira and Agile Practice
- SQL, XML/Xpath, XSLT, Git, ADO, Microsoft Office Suite, Slack
- Health Coverage options along with other voluntary benefits
- Enterprise Udemy membership with access to thousands of personal and professional development courses
- 401K with Company match up to 4% or Employee Pension plan
- Competitive pay and year-end bonus potential
- Flexible PTO
- Charitable Donation matching, along with Volunteer and Voting PTO
- Numerous team building activities to promote collaboration in a fun and fast-paced work environment