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Lead Digital Product Manager

3 months ago


Chicago, United States Allstate Full time

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

The Lead Digital Product Manager owns the product definition, vision, strategy, and execution of Allstate s Direct Web Sales experience products. The DPM defines, delivers and manages the lifecycle of one or more products in alignment with the Digital Web Sales strategy and delivering customer and company KPIs. The DPM manages strategic product vision, product discovery and roadmaps to maximize the customer and enterprise value provided by the products.

**Key Responsibilities**:

- Drives the collaboration in creating large complexity products and their features through advocating for great omni-channel experiences
- Focuses on leveraging an iterative test and learn approach for user insights, design, and development.
- Serves as an expert for squad and zone
- Partners closely across business teams representing user and company needs, presenting to internal stakeholders as the product expert
- Leads and facilitates direction and collaboration with leadership and internal stakeholders to determine product priorities
- Partners closely with engineering, user experience, customer experience strategy, and design to ensure quality and consistency of experiences
- Identifies opportunities that arise from new technologies
- Partners regularly with executive stakeholders
- Presents to executive leadership
- Drives multi-squads/zone to overall product vision, strategy, development and execution, including product definition and initiative/roadmap development.

**Supervisory Responsibilities**:
This job has supervisory duties.

**Education and Experience**:

- 4 year Bachelors Degree (preferred)
- 10 or more years of experience (preferred)
- In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
- Homeowners domain experience

**Certificates, Licenses, Registrations**:

- No Certification, License or Registration is required for the job.

**Functional Skills**:

- Ability to operate in an environment driven by KPIs with the accountability to determine the best course of action to meet required numbers
- Ability to work with remote teams across multiple locations
- Ability to deliver great customer experiences across channels and touchpoints
- Validates backlog concepts by leveraging customer-centric thinking, discovery and research, rapid iteration and lean practices.
- Ability to generate all product, project and platform artifacts for product development and product management
- Ability to define and track product-specific analytics measuring product success and other key data points

**Notes**:

- The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.

**Skills**

Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented

**Compensation**

Compensation offered for this role is $121,600 - 206,650 annually and is based on experience and qualifications.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

**Good Hands. Greater Together.®**

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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