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Digital Product Owner

2 months ago

Chicago, Illinois, United States Littelfuse, Inc. Full time
About the Role

Littelfuse, Inc. is a leading global manufacturer of electronic components, and we're seeking a highly skilled Product Owner to join our Corporate & Digital Marketing team. As a Product Owner, you will play a critical role in spearheading technology solutions and leading digital marketing initiatives to enhance customer experiences and drive measurable business outcomes.

Key Responsibilities
  • Define, develop, and deliver the Littelfuse Product Information Management (PIM) platform and its capabilities.
  • Contribute to the design and functionality of the PIM system to support new unified digital customer experience initiatives.
  • Conceptualize the needs of the business and build PIM product roadmap and requirements.
  • Evaluate the needs, opportunities, and challenges within the PIM technology ecosystem.
  • Translate customer needs into high-level business requirements and associated functional/technical specifications.
  • Analyze Product data attribute definitions and related management processes.
  • Analyze current data governance process and suggest changes to accommodate new attributes/processes.
  • Contribute to a cross-functional process for prioritizing, delivering, and launching major product releases and incorporating enhancement requests to existing features.
  • Partner with Digital Marketing, IT and Business Stakeholders to drive projects, roadmaps, strategies for PIM enhancements and Customer experience initiatives.
  • Offer technical expertise and evaluate website and product content, customer user experience, and search management.
  • Oversee the daily operations of the PIM system to meet organizational needs.
  • Analyze, diagnose, and resolve complex system issues for end-users, and recommend and implement corrective solutions.
  • Collaborate with internal stakeholders to establish KPIs for content completeness and related metrics for new and existing products.
  • Act as the PIM liaison to the external account relationship manager, ensuring a thorough understanding of PIM product features and functionality.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, Business Administration, engineering, science, math, or related field / equivalent work experience.
  • 5+ years of experience as a Product Owner, Business Analyst, or related occupation.
  • Experience must include conducting discovery, planning, and product information analysis, as well as retrieving and analyzing large and complex datasets.
  • Skilled at using Jira and agile principles.
  • Demonstrated experience conceptualizing, building, or substantially modifying a large-scale product information management system.
  • Demonstrated experience and expertise with product information management platforms.
  • Knowledge of modern technologies and software development practices and patterns.
  • Strong analytical and team leadership skills.
  • Background in systems/software development and successfully managing products through entire life cycle, from inception to launch.
  • Problem solving and root cause identification skills.
  • Ability to effectively prioritize and execute tasks in a fast-paced environment.
  • Excellent written, verbal, and interpersonal communication skills with the ability to influence outcomes and gain team member and stakeholder buy in.
  • Strong presentation skills with the ability to explain technical considerations, alternatives, and recommendations to both technical and non-technical business representatives.
  • Comfortable with foundational cloud and data technologies.